Retail Sales Associate

Job Description

Job Description

Why Palmer Food Services?

We offer competitive wages and a generous benefit package that contributes a significant amount to your total compensation and your personal well-being. Additionally, there are opportunities to distinguish yourself and move up in our established company through excellent performance and by contributing to our company mission, vision, and values. We value each member of our diverse and talented team -  because at Palmer Food Services, our associates are our unfair advantage.

What We Value:

• Honesty & Integrity
• Service & Excellence
• Collaboration & Teamwork
• Family & Community
• Dependability & Loyalty
• Compassion

Roles and Responsibilities:

• Assist customers with all items sold in the Market, including fresh fish, fresh meat, chef case items, menu items, and frozen foods.
• Maintain a basic knowledge of product offerings to answer customer questions, including types of fish, cuts of meat, cooking methods, and featured/sale items.
• Cut, weigh, wrap, and label meat and seafood products to customer specifications and store standards.
• Ensure all products are fresh, rotated properly, and attractively displayed in the meat and seafood cases.
• Follow all food safety and sanitation guidelines for handling, storing, and cleaning procedures.
• Demonstrate exceptional customer service by being polite, friendly, attentive to needs, and providing information or assistance as required—including answering phones professionally.
• Operate the cash register system and assist with various types of transactions, including cash, check, credit cards, food stamps, gift cards, and Advantage Club cards.
• Resolve customer issues related to sales, including special orders, complaints, and refunds.
• Keep work areas neat, clean, and well-stocked—including inventory for fresh fish, meat, cooked food, and grocery items.
• Adhere to store hours and coordinate with teammates for break and lunch schedules while remaining flexible based on customer demand.
• Communicate customer needs and concerns to the Manager on Duty and collaborate with management to ensure excellent service.
• Present a professional image through proper attire, grooming, and hygiene as outlined in the employee guidebook.
• Abide by the Palmer Food Services Employee Handbook and demonstrate an understanding of the Company’s culture, goals, and objectives.
• Be willing to cross-train in other areas of the company and assist where needed.
• Perform all other duties as assigned by the Market General Manager.

Qualifications:

Minimum Qualifications

• High school diploma or state issued equivalency certificate.
• Strong interpersonal skills, friendly, outgoing personality
• Excellent written and verbal communication skills
• Ability to work in a fast-paced retail store environment

Preferred Qualifications

• Previous experience working with meat, seafood, or other fresh food products

Salary: 

$16.00- $18.00 an hour

Physical Demands:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.