Chief Sales Officer

Job Type


Full-time

Description

Are you looking for?

... a role where you directly shape the organization's long-term growth strategy?

... ownership of both today's sales performance and the future evolution of the sales organization?

... the opportunity to build, scale, and leave a lasting mark on a high-performance sales culture?

... a career-defining leadership role with visible, measurable influence on the company's success?

... the chance to develop future sales leaders, and define the legacy of how the organization grows?


FNIC is seeking to add a dynamic and strategic Chief Sales Officer (CSO) to lead enterprise-wide sales strategy and performance across all lines of business within our 300+ person insurance agency. This executive role is based in Omaha, NE and will drive both immediate results and long-term growth, shaping a scalable sales strategy that fuels continued success and strengthens our position in the market.

If you're a strategic sales leader who thrives on building high-performing teams and shaping the future of growth, this is your opportunity to make a lasting impact.


What You'll Do:

In this role, you will...


Enterprise Sales Strategy & Future Growth

• Own and continuously evolve the enterprise sales strategy across all lines of business, ensuring alignment with the agency's vision and long-term growth objectives
• Develop and monitor sales program budgets and allocates and adjusts resources to maximize program efficiency.
• Anticipate and shape the future state of sales, including structure, talent, processes, talent needs, and go-to-market approach.
• Define how the agency grows organically today while building the capabilities and setting up the sales culture in newly acquired agencies or newly established markets.
• Improve and expand capabilities to effectively analyze the business environment, identify and understand competitors, and retain and expand the customer base.
• Play an integral role in all acquisition evaluation, planning, and decision-making as well as create strategy for new market entry and goals.

Sales Performance & Goal Achievement

• Establish clear, measurable sales goals and performance standards across all sales teams and lines.
• Drive consistent execution of sales plans, pipeline management, and forecasting disciplines.
• Ensure accountability at every level through regular performance reviews, operating rhythms, and outcome-based management.
• Balance short-term revenue goals with long-term customer value and retention maintaining overall book growth goals.
• Build and sustain a disciplined, accountable, and high-performance sales culture across all lines.

Coaching, Development & Sales Leadership Excellence

• Serve as the primary coach and developer of sales leaders.
• Build leadership capability within the sales organization, preparing the next generation of sales leaders.
• Define and reinforce best in class sales behaviors, consultative selling skills, and relationship driven growth.
• Create clear development paths, expectations, and feedback mechanisms for sales professionals at all stages.

Sales & Service Integration

• Partner closely with Service, Operations, and Support leadership to ensure alignment between sales commitments and service delivery.
• Ensure sales teams understand service capabilities, workflows, and customer experience expectations.
• Promote a unified, client first approach that supports retention, cross-sell, and long-term account growth.
• Resolve friction points between Sales and Service to improve efficiency and customer outcomes.

Metrics, Data & Analytics

• Define the metrics that matter for sales success across all lines, including production, pipeline health, conversion rates, and retention driven growth.
• Establish clear data expectations and accountability for CRM usage, forecasting accuracy, and activity tracking.
• Use analytics to identify trends, diagnose performance issues, and guide strategic decisions.
• Own the vision and roadmap for sales technology, including CRM and related platforms.
• Drive adoption, utilization, and data integrity of sales technology to support scalability, visibility, and efficiency.

Executive Leadership & Collaboration

• Act as a key member of the Senior Management Team, contributing to enterprise strategy and decision-making.
• Provide clear, accurate sales performance reporting and forecasting to the CEO and executive team.
• Collaborate with Finance and Human Resources on revenue planning, compensation structures, and incentive effectiveness.

What's in it for you?

While we expect a lot from our employees at FNIC, we believe in giving just as much in return. Here's what you can expect when you join our team:

• Competitive Pay & Bonus Opportunity: We offer market-competitive compensation packages that reflect your experience, expertise, and the value you bring to our clients and teams.
• Benefits You Can Rely On: Health, dental, and vision insurance, HSA with employer contributions, 401(k) match, employer-paid disability coverage, and life insurance.
• Freestyle PTO & Work-Life Balance: Our trust-based and freestyle time-off approach removes PTO banks and offers flexible telecommuting options.
• Dress for Your Day: Whether you're client-facing or behind the scenes, we encourage you to dress in a way that helps you feel comfortable and confident.
• Invested in Your Development: We support continuous learning through tuition reimbursement, training opportunities, and career growth paths across FNIC.
• A Workplace That Cares: Access mental health support through our EAP, virtual fitness classes, in-office gym access (Omaha), and a culture that prioritizes connection, fun, and collaboration.

What will success in this role look like?

We will measure success by...

• Organic revenue growth across all lines of business
• Achievement of sales goals and forecasting accuracy
• Strong pipeline health, conversion rates, and sales productivity
• Cross sell and upsell penetration within existing clients
• Adoption and effective use of sales technology and data
• Strength of sales leadership bench and talent development
• Alignment between Sales and Service, resulting in customer satisfaction and retention

Requirements

What do I need to know?

You have to have...

• Senior sales leadership experience within insurance, financial services, or a related professional services environment.
• Proven success leading complex, multi line sales organizations.
• Demonstrated ability to build both current performance and future sales capability.
• Strong background in consultative selling, negotiation, relationship-based growth, and long sales cycles.
• Deep experience leveraging metrics, analytics, and CRM systems to forecast and drive accountability.
• Track record of coaching, developing, and promoting sales leaders.
• Collaborative leader with the ability to align Sales and Service around shared goals.