Technical Support Manager - Enterprise & AI Leadership
Bazaarvoice
Bazaarvoice is seeking a Manager, Technical Support to lead a high-performing North American team of Tier 1 and Tier 2 analysts, driving premium, high-touch customer service for enterprise clients. The role focuses on leadership, process improvement, and cross-functional collaboration in a remote-friendly US setting. Responsibilities include mentoring staff, managing recruitment and onboarding, and steering initiatives for knowledge-centered service, AI adoption, and performance improvement #J-18808-Ljbffr Bazaarvoice
Vacancy posted 2 days ago
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