Community Monitor, Level 2

Job Title

Provide individual monitoring services, via Global Positioning System (GPS), to youth and families through a multi-agency and community based collaborative service system. Monitoring of clients occurs throughout Milwaukee County and some surrounding communities. Monitoring services occur 24/7 for all required and assigned youth to the program.

Essential Functions

• Complete daily in-person community check-ins, including home and school visits, and document in appropriate system(s) per contract requirements.
• Review case files to maintain familiarity with youth history.
• Sustain timely responses to all inquiries youth, families, service providers and Milwaukee County Department of Children, Youth & Family Services (CYFS).
• Develop and maintain helping relationships with youth in program to encourage individual accountability. Complete all required documentation in an accurate and timely manner.
• Support the family decision-making process to empower the youth and family to avoid further law violations or continued involvement in the Juvenile Justice System.
• Provide GPS monitoring of youth according to program expectations and enter data promptly in Agency and GPS tracking databases.
• Maintain all required trainings and certifications.
• Supports the goals of the agency mission/vision.
• Adheres to St. Charles Youth & Family Services Policies and Procedures and program hours.
• Other duties as assigned.

Full-Time Staff will also:

• Assist Case Managers with group counseling /pro social activities.
• Travel within Milwaukee County to ensure youth's full compliance with the court's orders and curfews.
• Transport youth to court, as needed.
• Maintain professional interactions with school staff to monitor daily school attendance, address school behavior, and the performance of each youth to improve the youth's functioning and behavior.

Minimum Knowledge, Skills and Abilities Required

• High School diploma or equivalent; Associate's degree in Human Services, Criminal Justice or related field preferred
• One year experience with programs that serve targeted population.
• Knowledge base of adolescent and family issues and dynamics.
• Familiarity with database systems with ability to enter data frequently and timely.
• Knowledge of Milwaukee County (Department of Human Services, Children's Court, Milwaukee Public Schools, and Milwaukee community based youth serving agencies.)
• Knowledge of human growth and development theories.
• Ability to document all interactions and activities in a timely manner.
• Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
• Must possess a valid Wisconsin driver's license and liability insurance and must meet agency's driving requirements.
• Ability to use vehicles including own for work related duties according to agency's insurance liability standards.
• Ability to accurately perform record keeping and documentation entries.
• Ability to perform tasks using MS Windows applications and agency database systems.

Working Conditions

• Indoor/outdoor requirements.
• Evenings and weekend requirements.
• Travel 70% using company vehicles.

In accordance with the Americans with Disabilities Act, the above is intended to summarize the essential functions of and requirements for the performance of this job. It is not meant to be an exhaustive list of miscellaneous duties and responsibilities that may be requested in the performance of this position.

St. Charles Youth & Family Services, Inc. is an Affirmative Action/Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

St. Charles Youth & Family Services