Associate Manager, PDF Production & Delivery

Role Description

Have you built your career around producing complex PDFs and working with automated publishing workflows? Are you someone others turn to when a production issue needs troubleshooting? Do you want to improve and scale the automated workflows behind high-volume learning content, including making digital PDFs more accessible?

CFA Institute is looking for an Associate Manager, PDF Production & Delivery to own and optimise the day-to-day health of our PDF production workflows. You will be a trusted source of expertise, supporting Content Production and Editorial team members, resolving complex production issues and improving the automated processes used to create learning materials across our credentialing programs.

You will work across both print and digital PDF production, with a particular opportunity to improve how accessibility is built into automated, high-volume publishing workflows. This is a new individual contributor role where your technical production expertise will directly influence the quality and effectiveness of the content delivered to learners.

What You’ll Do

• Own and optimise the day-to-day health of automated PDF production workflows, ensuring reliable, high-quality outputs.
• Act as a key escalation point for Content Production Specialists, troubleshooting complex PDF production, formatting and rendering issues and helping others resolve problems effectively.
• Work with Typefi in a structured-content publishing environment to produce and improve PDF outputs, identifying opportunities to make processes more efficient and robust.
• Support both digital and print production, ensuring PDFs are appropriately configured for their intended output, including print export requirements.
• Apply and reinforce accessibility best practices for digital PDFs, identifying ways to embed accessible tagging, semantic structure and presentation patterns into automated production workflows at scale.
• Design, test and implement workflow improvements within established standards, including regression testing following workflow or system changes.
• Work within broader structured-content workflows that support ePub and other digital learning outputs, while maintaining primary ownership of PDF production.
• Partner with Content Architecture, Content Technology, Editorial, Production and other teams to resolve issues that cross systems or require broader workflow changes.
• Act as a trusted PDF production advisor, mentoring colleagues and helping prevent recurring production issues.
• Maintain clear, practical workflow documentation and reinforce consistent production and quality standards.

Qualifications

• Strong hands-on experience in PDF production and publishing workflows, ideally gained within educational publishing, digital publishing or a comparable production environment.
• Demonstrable experience working with XML-based, automated or structured-content publishing systems and workflows, including troubleshooting complex production issues.
• Experience with Typefi for PDF production would be particularly valuable given its central role in our automated PDF workflow.
• Practical knowledge of preparing PDFs for print, including export settings and working with commercial printing requirements.
• Experience applying accessibility requirements and best practices for digital PDFs, with the ability to contribute to improving accessibility within automated workflows.
• Strong analytical and problem-solving skills, with evidence of diagnosing production problems, identifying root causes and implementing durable solutions.
• Experience supporting, mentoring or training colleagues using production workflows and tools.
• The ability to work independently, exercise sound judgement and collaborate effectively across production, editorial and technology teams.

Benefits

• Expected salary range: US - $83,000 - $110,000 per year.
• Eligibility for an annual discretionary incentive bonus.
• 12% employer contribution to a pension plan.
• Comprehensive medical benefits package.
• Health coverage, generous time off, competitive retirement plans, flexible work options, and wellbeing and development programs.