Direct Caregiver

Job Description

Job Description

Maybelle Center is seeking a Direct Caregiver to provide trauma-informed, person-centered care that supports residents in completing activities of daily living (ADLs), promoting behavioral health stabilization, substance use recovery, and overall wellness in a behavioral health assisted living setting. This role supports the implementation of the resident's Service Plan (SP), Temporary Service Plan (TSP), and Behavior Support Plan (BSP) while maintaining compliance with Oregon Administrative Rules (OAR 411-054).

As the Direct Caregiver , you will not only be working as part of a cohesive and interdisciplinary resident care team, but you will also be supporting nursing services in their ongoing endeavor to deliver comprehensive, holistic health models. You will actively collaborate with team members, external partners, and residents to promote recovery and stability in a respectful and culturally sensitive manner.

• Full-time, non-exempt
• On-site at our assisted living facility (Macdonald Residence)
• Shift needed - Floater(s)
• As a floater, you must have flexibility in your schedule to cover two of the following shifts:
  1. DAY (6 AM - 2:30 PM)
  2. Swing (2 PM - 10:30 PM)
  3. NOC (10 PM - 6:30 AM)

Duties and Responsibilities:Community Philosophy and Culture

• Adheres to and conveys the community's philosophy of supporting dignity, privacy, independence, choice, individuality, and a home-like environment for residents.
• Prioritizes people. Answers call lights promptly, assists where needed for resident care and safety, and embodies a Universal Worker culture.
• Participates in fostering a strong, cohesive care team, contributing to a positive work environment through effective communication and professional interactions.
• Promotes a trauma-informed care approach by creating a safe, supportive, and understanding environment for residents.
• Supports residents in maintaining their independence and autonomy, respecting their preferences and individuality.
• Fosters a homelike and inclusive atmosphere within the community.

Resident Care and Activities of Daily Living Support

• Follows the individual resident Service Plan and provides assistance with ADLs, including bathing, grooming, toileting, dressing, hygiene, and mobility, with awareness of and sensitivity to behavioral needs.
• Provides interventions as outlined in the Behavior Support Plan.
• Observes and monitors residents for changes in condition, including physical, emotional, cognitive, and behavioral changes, and reports to RN Case Manager and/or appropriate supervisor.
• Read and follow Temporary Service Plans for each resident daily.
• Provide feedback on the efficacy of Behavior Support Plans and Service Plans.
• Assist residents with organizing their living spaces and perform light housekeeping tasks, including cleaning biohazards.

Health Monitoring and Safety

• Measures and documents vital signs, weights, and other health indicators as assigned and trained.
• Collects, completes, and ensures proper labeling and storage of specimens for laboratory studies (UA) when designated by the RN Case Manager, LPN, or DNS.
• Demonstrates understanding of and adheres to infection control procedures, including PPE use, hand hygiene, standard and isolation precautions.
• Follows community emergency protocols for fire, fall, missing resident, behavioral crisis, medical emergencies, overdose, substance use, and disaster drills.
• Identifies and documents environmental hazards, maintenance issues, and safety concerns in the maintenance log.
• Assist with implementing de-escalation strategies under the guidance of the Behavioral Health team.

Communication and Collaboration

• Attends and actively participates in shift huddles, scheduled trainings, in-services, and team meetings.
• Collaborates with Direct Care Lead and Direct Care Float for coverage during huddle and communicates huddle meeting minutes afterwards.
• Coordinates with Direct Care Lead and Direct Care Float for lunch coverage.
• Contributes to interdisciplinary collaboration and shared decision-making.
• Accepts feedback and engages in continuous learning to improve care delivery, communication, and crisis response.
• Provides support during peak times, emergencies, or when residents require additional care.
• Observes and reports maintenance or safety concerns in resident units or shared areas.
• Documents all services provided, resident interactions, and observations daily in PointClickCare and paper documentation, including entries related to SP, BSP, IRs, and TSP implementation.
• Completes or assists in completing incident reports when involved or when the first responder witnesses an incident, and follows up with supervisory staff, per policy.
• Provide consultation and maintain effective communication with County representatives and other external agencies.
• Facilitate treatment and continuity of care by collaborating with community partners, legal representatives, guardians, and other stakeholders.

Training and Professional Development

• Attends all required education, training, and competency re-evaluation sessions.

Additional Duties

• Perform other tasks, within scope, as directed by the Direct Care Manager, RN Case Manager, LPN, Director of Behavior Services, or Director of Nursing Services.

Company-Wide Responsibilities

• Fosters a respectful, inclusive, and caring atmosphere for residents, families, and team members.
• Maintains confidentiality and privacy of all residents, employees, and organizational information.
• Contributes to a cohesive, team-oriented work environment.
• Practices safe working habits and contributes to a secure work setting.
• Actively participates in ongoing training, in-services, and scheduled meetings.
• Supports quality assurance performance improvement projects and performs other duties as assigned within scope and role.
• Commitment and Core Competencies:
• Demonstrates a commitment to trauma-informed care and recovery-oriented behavioral health principles.
• Ability to build rapport and maintain therapeutic boundaries with residents and collaborate effectively with interdisciplinary teams.
• Upholds HIPAA regulations, resident rights, and community confidentiality protocols.
• Maintains punctuality, reliability, and compliance with scheduled shifts and attendance standards.
• Demonstrates professional appearance and adherence to dress code standards.
• Willingness to learn, accept feedback, and adapt to new practices and technologies.
• Mandatory completion and maintenance of certifications and continued education required by Oregon Administrative Rules (OAR), Oregon DHS, and internal policy.
• Required to wear an assigned name tag and carry designated safety and communication tools (e.g., community keys, iAlert device, walkie-talkie, gait belt, closed-toe shoes, scrub pants, and company-provided shirts) while on duty.

Job Qualifications, Certificates, and Licenses

• Must have a high school diploma or general education degree.
• Working knowledge of equipment, supplies, and chemicals used in clinical and housing operations.
• Food Handler's card required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions listed.

• Physical stamina to support resident care, including lifting, repositioning, and quick emergency response (up to 25 pounds).
• The physical stamina to occasionally support residents with mobility and care needs, including walking stairs (up to four flights).
• Regularly required to use hands to finger, handle/feel, and to talk and hear.
• Frequently required to sit for extended periods and reach with hands and arms.
• Occasionally required to stand, walk, stoop, kneel, and crouch.
• The ability to remain calm under pressure and manage challenging behaviors with empathy and patience.
• Emotional resilience to provide consistent, compassionate care in a behavioral health setting.

Benefits/perks

• 100% employer-paid health insurance for employees, with dependent coverage options available
• Employer-paid life and disability insurance
• 401(k) with a dollar-for-dollar match up to 4% (eligible after 60 days)
• TriMet pass or parking reimbursement
• Generous paid time off: 10 paid holidays plus over 5 weeks of PTO
• Employee Assistance Program (EAP) for mental health, financial, and personal support
• Flexible Spending Account (FSA) for healthcare and dependent care expenses
• Meal provided during on-site shift

Compensation

Starting Range: $23.00 - $25.00 /hr. (+shift differential for hours worked between 6pm and 6am)

About Maybelle Center

Belonging is a basic human need. However, many of us face barriers that keep us from experiencing deep connection with others. Maybelle Center partners with neighbors in downtown Portland to build connection and a sense of belonging through affordable housing and inclusive social events and activities so more of us can experience a healthy, connected life and contribute to a thriving Portland. You can find out how we build belonging on our website:

The talented and devoted individuals who work at Maybelle Center bring a passion and commitment to our community every single day - in a sometimes challenging, but always rewarding, environment. We are guided by our core values: 1.) Every person has innate value and is important; 2.) It is a fundamental need to be socially connected with other humans; 3.) We all have something to offer and places where we can learn and grow - we are continually learning together. Job Posting- Behavioral Health Aide

A Note to Potential Candidates: Studies have shown that women, trans, nonbinary, BIPOC, and other candidates from most-impacted communities are less likely to apply for jobs unless they believe they meet every single one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may be one who comes from a background less traditional to our field of work, and that is welcome. We would strongly encourage you to apply, even if you feel you do not meet every one of the qualifications described. Maybelle Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other protected characteristic.

We are proud to be an Equal Employment Opportunity Employer.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR team.

Requires passing pre-employment background check.

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