Project Specialist - Aircraft Maintenance

Project Specialist - Aircraft Maintenance

At SATAIR, we believe in sustainable aviation that allows people to travel and connect across the globe. We are on a mission to provide world class material solutions that keep aircraft flying and extend their lifespan. In Satair, you can challenge the status quo, pioneer new ways of working, and generate real value for airlines and suppliers worldwide. Being part of the Airbus family gives us the opportunity to live a global mindset, working in international and diverse teams and collaborating across functions, sites and cultures. If you want to work as one team embracing a can-do attitude in a demanding environment, then we offer a great place to explore, learn, and grow, making an impact on aviation's digital and sustainable transformation.

In this context we are looking for a Project Specialist - Aircraft Maintenance to join our team A220 Heavy Maintenance Project Management Team in Peachtree City, GA.

WHAT'S IN IT FOR YOU

Here is a selection of some of the benefits we offer our employees. Local benefits may vary.

• Competitive Remuneration
• Work / Life Balance: Hybrid Working, flex-time, maternity/paternity leave
• Personal Development: Personalized development plans, large portfolio of learning solutions & lots of internal mobility opportunities
• Health & Wellbeing: Health insurance, well-being programs

HOW YOU WILL CONTRIBUTE TO THE TEAM

Primary Responsibilities: 100%

• Prepare, lead and steer internal MFT and customer meetings
• Maintain C-check file and ensure all relevant information is available
• Responsible for C-check file related external and internal stakeholder communication (Customer Order View, Reporting File)
• Ensure all functions have performed their required checklists, incl. their own
• Measures, analyses and utilizes key performance indicators (KPIs) on behalf of the group in order to manage material order activity.
• Ownership for C-check project and its order lines including pre-check orders and claims processing.
• Perform Heavy Maintenance Manager C-check Checklist
• Open technical support cases with Airbus Canada (e.g. PN Activation, interchangeability, etc.)
• Clarifies technical queries utilizing technical documentation and/or liaises with technical and engineering departments.
• Provides consistently high quality responses to all customer related requests for all materials and related services to ensure the highest possible customer satisfaction.
• Build relationship and trust with our customers
• Obtain customer target dates and make them visible internally for proper prioritization
• Continuous communication to ensure the right level of transparency with internal and external stakeholders

Qualified Experience / Skills / Training:

• Contribute to a positive and inspiring working environment
• Keeping good quality in one's own work
• Maintaining good relations with your manager and colleagues (in own and other departments)
• Continued development of detailed customer knowledge
• Respecting and following the internal rules
• Proactive, customer oriented attitude and working style for internal stakeholders and customers
• Proactively take initiatives to ensure customer satisfaction
• Ability to understand your customers to develop and propose creative solutions to issues
• Self-starter and able to work without constant direction while administering your customer portfolio
• Attention to detail
• Ability and willingness to work in a fast-paced environment
• Ability to and willingness to work under pressure
• Good dispute resolution skills
• Service minded, structured, flexible and cooperative
• Intercultural understanding
• Analytical skills
• Prioritization
• Project Management
• Influencing
• Stakeholder management

ABOUT YOU

Qualifications

Required:

• Bachelor's degree preferred in Customer Service, Supply Chain, Logistics functions within a similar sized organization, or a combination of education and relevant experience
• 3+ years experience in Customer Service, Supply Chain, Logistics functions
• University new graduates that meet the 3 years of experience in Customer Service, Supply Chain, Logistics are encouraged to apply
• Knowledge of aircraft maintenance and/or airline operations highly desirable
• Strong communication skills in written and verbal English
• Knowledge of English, both orally and in writingSpoken and presentation skills

• Proficient in the following:
• Microsoft Office
• CRM: Salesforce
• SAP
• A220 World
• IPDP
• AM9000
• ASRP
• Freshdesk
• Lotus notes (SDR/CCR/C4C/Skywise)
• Google office (Google sheets/Google docs/ Slides etc)

• 10 % Domestic and 5% Internationally

• Eligible for employment in the US without current, or future, need of visa sponsorship/work authorization

Preferred:

• Experience working in the aviation industry

Physical Requirements

• Vision: Ability to see and read computer screens and other electronic equipment with screens, able to read documents, reports.
• Hearing: Daily able to participate in conversations in person and via teleconference or phone.
• Speaking: Daily able to speak in conversations and meetings, deliver information and participate in communications.
• Equipment Operation: daily use of personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors.
• Carrying: Daily able to carry documents, tools, drawings, electronic equipment up to 10lbs.
• Sitting: Daily able to sit for long periods of time in meetings, working on a computer.
• Standing: Daily able to stand for discussions in offices or on a production floor.
• Travel: 10% of time able to travel independently and at short notice.
• Walking : Daily able to walk through office and production areas including uneven surfaces.
• Personal Protective Equipment required: If visiting a factory - Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site

Ability to work in the US without current, or future, need of visa sponsorship/work authorization is required for this position.

Satair provides equal opportunities to all individuals seeking assignment with Satair without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Satair complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Satair expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.

By submitting your CV or application you are consenting to Satair using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Satair.

Satair is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Satair is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Satair to do so should be reported to View email address on click.appcast.io.

Come on board and