Supervisor, Warehouse Operations (Nights)

What Warehouse Operations contributes to Cardinal Health Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning. Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Job Summary The Supervisor, Warehouse Operations supervises a team of Outbound Operations warehouse associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for the night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence. Location/Shift Location: This is an on-site position (5 days a week) based out of Cardinal Health’s Aurora, IL distribution center supporting pharmaceutical supply chain operations. Night Shift Support : Sunday-Thursday Outbound Operations Night Shift support. Schedule rotation every quarter but may vary based on work demands. Must be able to do both schedules: Schedule 1: Sunday: 4:00pm-12:30am Monday-Thursday: 5:00pm-1:30am Schedule 2: Sunday-Thursday: 8:30pm-5:00am Responsibilities Directs and manages a team of 20-30 Outbound Operations warehouse associates to achieve timely distribution and receipt of products and motivate employees to ensure that predetermined productivity and quality standards including cycle times, scans per hour, shortages, damaged units, missed dispatches and missed scans are achieved. Monitors site productivity standards and hold associates accountable to daily, weekly, monthly metrics; provide timely feedback and initiate corrective action process when needed. Adheres to budgetary guidelines and work to meet Distribution Center objectives and operational goals while maintaining standards pertaining to quality and inventory. Responsible for continuous improvement projects and initiatives (ex. Gemba walks, Kaizen workshops, takt boards, etc.). Performs daily scheduling of the workforce to ensure proper staffing to select, replenish, restock, locate and ship merchandise in a productive and cost-efficient manner. Coordinates maintenance of equipment, guiding both preventive maintenance and coordinating all necessary repairs. Actively engages in employee development, which includes training, coaching, counseling, and performance appraisals. Majority of workday is spent on the floor while balancing administrative duties. Collaborates with cross-functional teams at all levels within the organization, specifically within HR groups on a daily basis. Interviews and makes hiring decisions for lead and associate level roles. Maintains general responsibility for disciplinary process in the area of counseling, oral and written warnings; ensure a productive work climate in the warehouse operation. Prepares ad hoc reports, as necessary using Excel. Responsible for accurate timekeeping, attendance/PTO records and ensure scheduling is maintained. Holds staff accountable for conducting work in a safe manner while enforcing Cardinal Health compliance and regulations concerning OSHA, DEA, FDA, State and local authorities. Assists with EHS audits, conduct Job Safety Observations (JSO), properly record and manage safety incidents, monitor employee safety behaviors/practices and provide feedback. Assists with QRA audits and QRA non-conformance issues to properly address, conduct housekeeping observations and ensure employees complete required QRA training and documentation. Qualifications High School Diploma, GED or equivalent work experience, preferred 4-8 years relevant experience, preferred Proficiency in Spanish is preferred Proficiency in English is required, including being able to read and write in English in order to process documents Previous experience leading a team Prior experience with continuous improvement projects and initiatives, such as Lean or Six Sigma Strong written and verbal communication skills Strong knowledge of Microsoft Office Excel (Pivot Tables and spreadsheets) Experience working within ERPs (SAP or Manhattan) preferred Ability to problem solve through complex scenarios and drive change Ability to lift up to 50 pounds Ability to bend, reach, stoop, lift and stand for entire shift What is expected of you and others at this level Coordinates and supervises the daily activities of operations or business staff Administers and exercises policies and procedures Ensures employees operate within guidelines Decisions have a direct impact to work unit operations and customers Frequently interacts with subordinates, customers, and peer groups at various management levels Interactions normally involve information exchange and basic problem resolution Anticipated salary range : $75,600 - $107,900 annually Bonus eligible : No Benefits Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with myFlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. #J-18808-Ljbffr Cardinal Health, Inc.