Patient Coordinator

Patient CoordinatorBe the Reason Patients Feel Welcome, Supported, and Confident in Their CareAt First Choice Dental, we believe the patient experience starts long before treatment begins. We are looking for a warm, organized, and service-driven Patient Coordinator who thrives in a fast-paced environment and genuinely enjoys helping people feel cared for, informed, and comfortable. This role is perfect for someone who loves creating exceptional first impressions, keeping schedules running smoothly, and being a trusted connection between patients and the clinical team.What You'll DoWelcome patients with professionalism, warmth, and positive energyManage appointment scheduling, confirmations, and patient flow throughout the dayAnswer phones, respond to patient questions, and assist with general office communicationVerify insurance benefits and help patients understand treatment estimates and payment optionsMaintain accurate patient records and documentationSupport the clinical team by ensuring efficient front office operationsHandle patient concerns with empathy, discretion, and professionalismHelp create an organized, high-end, hospitality-focused patient experienceAssist with patient retention efforts, follow-up communication, and reactivation initiativesEnsure HIPAA compliance and confidentiality standards are consistently maintainedWhat We're Looking ForStrong customer service and communication skillsPositive attitude with a team-first mindsetHighly organized with strong attention to detailAbility to multitask and remain calm in a busy environmentComfortable using dental software, phones, scheduling systems, and technologyPrevious dental, healthcare, hospitality, or customer service experience preferredPassion for creating an outstanding patient experienceWhy You'll Love It HereSupportive and collaborative cultureOpportunities for growth and developmentModern, patient-centered environmentMeaningful work that helps people feel confident and cared forTeam-focused atmosphere where your contributions truly matterThe Ideal CandidateYou are the type of person who remembers names, notices details, stays organized under pressure, and makes people feel comfortable the moment they walk through the door. You understand that a great patient experience is just as important as great clinical care. If you love helping people and want to be part of a team that values professionalism, positivity, and excellence — we'd love to meet you.Apply today and help us create smiles from the very first hello.First Choice Dental • Professional Excellence • Exceptional Patient Care First Choice Dental