Terminal Manager

Terminal ManagerAce Cleveland - Strongsville, OH 44149OverviewSalary Range $80,000.00 - $90,000.00 Salary Position Type Full Time Job Shift DayDescriptionPosition Summary: Terminal Manager requires effective management of the various agency functions through hands-on involvement in all departments including: All agency personnel, document processing, operations, warehouse, recruiting, agency fleet, maintenance, compliance and overall profitability. Your management objective is absolute customer satisfaction while at the same time driving profitability and producing gross profit through efficiency and honesty and providing a pleasurable place to work for our fellow employees. The Terminal Manager is responsible for all daily functions of the facility and sets the tone with positive leadership and a can-do attitude.Essential Duties and Functions: To perform this job successfully, the individual occupying this position must be able to perform essential job functions set forth below with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or abilities required.Lead contact and approver for Residential Sales and Commercial Sales Be their primary contact on rates, exceptions, approvals, etc.Work with Commercial sales on scope, approvals, rates, etc.Participate in the monthly Retail Sales MeetingsEngage with branch and corporate leadership on overall process for Retail sales teamApprove Retail Sales Appointments and ensure they get to payroll on time.Review financial statements as it pertains to the operation To include but not limited to: Gross profit, Pack ratios, Hourly labor spend, etc.Follow in real time open capacity, equipment status and quality scores.Work to understand and participate in OA/DA requirements and appointment settingRun the administrative functions of the branch FacilitiesSchedulingComplianceDevelopmentMaintenanceService escalations All OA/DA bookings serviced by branchPOC for other Atlas Agents and fulfilling their needsReview and be POC for Ace Revenue on billing issues, escalations, etc.Claims escalations and review With support from QCDBranch Expense Approval via OnBaseOther Duties and Responsibilities: This document in no way states or implies that these are the only duties to be performed by the individual occupying this position. This is a representative list of the general duties, and it is not intended to be all-inclusive.Determine staffing requirements and work with HR to interview, hire and train new employees.Attend meetings as necessary.Assist in the development and implementation of product marketing strategies.Other duties as assigned.Technology Skills :Proficient in Microsoft Office Suite products, including Word, Excel, PowerPoint, and outlook.Competent with Microsoft Teams.Minimum Qualifications (Knowledge, Skills, and Abilities): The following are required to enable job holders to perform the essential functions of the jobBachelor's degree or equivalent work experienceAt least 7 years of related experienceAbility to foster teamworkDecision-making and management skills are a mustProject management skillsAbility to multi-task and prioritize.Work Environment and Physical Requirements : Physical demands listed below are representative of those that must be met by an employee to successfully perform the essential functions of this job.Assures that safety regulations are followed at all timesFollows policies and procedures including infection control, universal pre-cautions and exposure control plans when performing daily tasks.Reports hazardous conditions, accidents, and incidents to the immediate supervisorMust be able to lift up to 15 lbs.Requires standing, walking, bending, kneeling, stooping, and crouching in the office setting.Could have exposure to heat, cold, dust, noise, or chemicals in the office setting.Occasional travel will be required.Qualifications2024 Bonus Plan Performance Measures100% or greater of Budgeted NPBT $20,000.0090.0% - 99.9% of Budgeted NPBT $15,000.0080.0% - 89.99% of Budgeted NPBT $10,000.00