WAREHOUSE LEAD (43378)

Warehouse Lead

Charlotte Fulfillment Center Branch - Charlotte, NC 28273 Start Date 10/20/2025

Looking to start an exciting new career? City Electric Supply (CES) offers excellent career opportunities for people who are friendly and passionate about providing incredible customer service. Benefits include medical, dental, and vision insurance, 401K, paid time off, and internal growth opportunities.

About City Electric Supply

CES is a family-owned electrical wholesaler with the benefits of a worldwide service network and the personal service of a neighborhood store. Our "customer service first" core value has allowed us to grow continually for over 65 years while keeping our founding principle of empowering people to make local business decisions. CES now employs more than 7,400 people at over 1,000 branches world-wide of which there are over 500 branches across North America. Our vision is to add 30-35 branches a year, while staying true to our Company values.

Summary

The warehouse lead is expected to fully understand all warehouse processes to proficiently execute CES Online fulfillment center activities and standard operating procedures.

The primary warehouse activities include material receiving, material put-a-way, picking, packing, shipping, and general handling. Additionally, wire cutting, and paralleling can be a work requirement.

The warehouse lead is responsible with assisting the warehouse manager with managing all aspects of the CES Online fulfillment center's production floor, overseeing the team's associates, and their overall day to day activities. Additionally, the warehouse manager must quickly resolve complex situations as they arise to ensure both internal and external customer satisfaction.

Essential Job Functions

• Manage and perform activities of employees engaged in loading/unloading, selecting, packing, shipping, receiving, and transporting merchandise as well as incoming and outgoing shipment activity; ensures efficient, accurate, and timely customer service.
• Responsible for the overall direction, coordination of employee training, and evaluation of warehouse employees.
• Responsibilities include: interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems. Carries out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws. Manages team and as a working manager fills in to help as needed.
• Ability to fill-in for absence of a manager as well as to rotate between departments as needed
• Provide and utilize various performance and status reports, including pull times, safety, inventory, equipment maintenance, security, and cycle counts.
• Operate and maneuver material handling equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and the manufacturers' instructions.
• Maintain the warehouse in an orderly and clean state; follow all company safety procedures; perform daily safety inspections (follow LEAN principles).
• Ensure a healthy and productive work environment.
• Identify deficiencies and/or areas of improvement and communicate to management team for resolution.
• Ability to manage multiple projects at one time and work effectively/efficiently in a fast-paced environment.
• Ability to guide a group of employees as they complete a project. They are responsible for developing and implementing a timeline their team will use to reach its end goal.
• Ability to delegate responsibilities for team whom they supervise.
• Ability to develop and maintain positive relations with customers, coworkers and supervisors.
• Other duties as assigned.

Qualifications

• High school diploma or GED, bachelor's degree preferred; five to ten years of previous warehouse experience; or equivalent combination of education and experience.

Benefits Offered:

• Medical, Dental, Vision Insurance.
• 401(k) company match program.
• Telehealth.
• Short-term and Long-term disability insurance.
• Basic and AD&D Life Insurance paid for by the company.
• Critical Illness, Hospital Confinement, Accident Insurance, Supplemental Life Insurance.
• Employee Assistance Program.
• Mental, physical, financial wellness.
• Auto and Home Insurance discount.
• Paid Time Off and 7 paid Holidays.
• Paid Pregnancy, Parental, and Adoption Leave programs.
• Employee Discount Program.
• Training Programs.
• Internal growth opportunities in a fast-growing company.
• In some jurisdictions, state or local laws address sick leave or other leaves of absence. The Company complies with all such laws. This policy shall apply only to the extent it does not conflict with applicable law.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee must be able to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, paralleling wire, installing wire pulling heads, and lifting materials weighing up to 75 pounds.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

We are an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline, and termination. The Company prohibits discrimination, harassment, and retaliation in employment based on race; color; religion; genetic information; national origin; sex (including same sex); sexual orientation; gender identity; pregnancy, childbirth, or related medical conditions; age; disability or handicap; citizenship status; service member status; or any other category protected by federal, state, or local law. We support protected veterans and individuals with disabilities through our affirmative action program.

Attention Applicants

If you have a disability and need a reasonable accommodation to complete any part of the application process, or if you have difficulty accessing or using the online application process and need an alternative method, please contact us at View email address on click.appcast.io or View phone number on click.appcast.io.