Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing Paid
• Simple IRA
• Hourly Plus Commission
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:
Our agency has proudly served the community for over two decades, with our agent leading the way since 1998. Supported by an incredible team of 8 professionals boasting 150+ years of combined State Farm experience, we’re dedicated to delivering outstanding customer service while specializing in Business Insurance and Financial Services.

We offer a high-energy, fast-paced environment where team members can grow, thrive, and develop expertise in specialized areas. Our commitment to the community runs deep, with active involvement in the local Chamber of Commerce, partnerships with schools, sponsorship of events, and support for various local activities.

If you're ready to be part of a collaborative, dynamic team that values professional growth, exceptional service, and community engagement, we’d love to hear from you!

Position Overview:
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities:

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Requirements:

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.