Pre-Imaging Services Rep | Medical Records | Full-Time, Days

Position Details Schedule/Shift Day/1st Shift Employment Type Full-time (30+ hrs/week)/FULLTIME Location City Austin, TX Location State TX Work Location Type Hybrid JOIN ARA DIAGNOSTIC IMAGING (A Radiology Partners practice): Make a local impact in the Greater Austin, TX area! At Austin Radiological Association (ARA Diagnostic Imaging), we believe transforming radiology starts with investing in the people who deliver care every day. As a practice of Radiology Partners (RP), ARA combines a strong local presence across Austin with the support and resources of a leading national radiology organization - delivering exceptional outpatient imaging while offering healthcare professionals meaningful, sustainable careers. About Ara Diagnostic Imaging & Radiology Partners, Inc. Since 1954, Austin Radiological Association (ARA Diagnostic Imaging) has been a trusted leader in medical imaging across Central Texas, providing high-quality, patient-focused care through 18 state-of-the-art outpatient imaging centers and partnerships with 24 area hospitals throughout the Austin market. As a proud practice of Radiology Partners since 2019, ARA combines trusted local care with the strength of a national radiology organization, offering advanced diagnostic technology, access to hundreds of board-certified radiologists, enhanced AI capabilities, and a commitment to innovation, quality, and convenient community-based care. Together, RP and ARA Diagnostic Imaging we are redefining how imaging supports patients, referring providers, and the clinicians who make care possible. When you join ARA, you’ll be backed by Radiology Partners (RP)—a nationally recognized organization that prioritizes clinical excellence and a people‑first culture. Why Join Us Competitive compensation and comprehensive total rewards True work-life balance in an outpatient setting—no on-call shifts or overnights Consistent RP standards with local leadership and support Opportunities for modality cross‑training and professional growth A fun, team-first culture at ARA - collaborative, supportive, and grounded in safety and trust Radiology Partners has been Certified Great Place to Work for five consecutive years, reflecting the experiences of team members across our practices nationwide. Position Summary Using the radiology information system (RIS/PACS), electronically: Files patient records and reports in chronological order. Retrieves and distributes patient medical records for medical staff review. Posts test reports and other correspondence to medical records and documents lab results when appropriate. Prints patient information and forwards to requesting party/referring physician after receiving appropriate consent to release medical records. Checks reports and/or images in and out. Burns CD’s and/or prints images to paper/film, as requested. Imports digital outside images into PACS when necessary. Reviews “orders list” on a daily basis to determine if reports are pending dictation by a radiologist. Requests dictation by the radiologist, if necessary, to complete the order. Responds to “stat” requests by pulling medical records and requesting delivery to the appropriate physician(s). Maintains all files and records (stored either on film or electronically) in a confidential manner. Answers telephones in a pleasant manner and handles customer needs timely and appropriately. Desired Professional Skills And Experience High school diploma, or equivalent, and computer experience required. Must demonstrate excellent verbal communication skills, in person and via telephone, as well as excellent customer service and interpersonal skills. Must convey a pleasant, professional manner. Must possess excellent organizational skills and attention to detail. Ability to use interpersonal skills to effectively interact with physicians, other facility staff, patients and families when providing instructions or responding to questions or exchanging patient-related information. Compensation & Total Rewards Final compensation is determined based on education, experience, certifications, and geographic factors. In addition to competitive pay, Radiology Partners offers a robust total rewards package, which may include: Health and wellness coverage options 401(k) with employer offerings Paid time off and paid holidays Incentive and productivity programs (where eligible) Family planning and telehealth benefits (All benefits subject to eligibility requirements.) Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences. CCPA Notice When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages Radiology Partners will never request payment, banking or other financial information in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please email View email address on click.appcast.io to notify our team. #J-18808-Ljbffr ARA Diagnostic Imaging - Austin Radiological Association