House Manager / Household Operations Lead. - Upper West Side, Manhattan, NY

About the Family A warm, high-performing Manhattan family is seeking an exceptionally proactive, systems-oriented House Manager to support the day-to-day operations of their growing household as they transition from apartment living into a large family home. The household includes two principals, three young children (all under 8), a live-in nanny, and a friendly Goldendoodle. The family is moving from a three-bedroom apartment into an approximately 7,500 square foot, five-bedroom home, a significant jump in operational complexity. They are looking for someone who can create calm, structure, and consistency from the ground up during this transition. This is not a traditional housekeeping role. The family wants a true operational partner: someone who naturally takes ownership, notices problems before they become stressors, and builds systems that reduce the mental load of running a busy home. The right person enjoys creating order out of chaos and supports high-functioning families with warmth, discretion, and initiative. What You Will Focus On Household Operations and Daily Flow Oversee the daily functionality and organization of the home Keep common spaces consistently reset and visually calm Coordinate household routines and operational flow across multiple support staff Handle light household administration and logistics Receive deliveries, oversee packages, and follow through on household tasks Manage trash and recycling schedules and stay aware of home maintenance needs Organization and Systems (a top priority for this family) Create and maintain sustainable systems for closets, pantry, kitchen equipment, toys, storage, and household supplies Rotate seasonal and children's clothing and remove outgrown items Maintain shoe organization and care Build systems designed to stay working long-term, not one-time resets Kitchen and Wellness Support Keep the kitchen, pantry, and wellness areas fully stocked and organized Prepare healthy meals and snacks for the family Support lunch and dinner preparation and coordination Maintain gym refresh systems (water, towels, supplies) Create systems that reduce daily decision fatigue around meals and upkeep Vendor and Property Coordination Coordinate vendors, service providers, and maintenance appointments Oversee cleaning schedules and help keep the home operationally supported during travel Communicate proactively about household issues before they escalate Move-In and Transition Support Assist with move-related logistics, unpacking, and home setup Establish organizational systems throughout the new property Manage vendor access and deliveries during the transition Family and Pet Support Occasional school pickups and child-related support as needed Dog walking and coordination for the family Goldendoodle Collaborate respectfully alongside the existing live-in nanny Preferred Experience Prior House Manager or Household Manager experience strongly preferred Experience supporting families in larger homes preferred Familiarity with organization systems, household operations, and vendor coordination Comfortable around children and pets Valid driver's license preferred Strong communication and follow-through Schedule: Full-time, with flexibility required and heavier support around the move transition By providing your phone number in this application, you consent to receive SMS messages from HUM Home Inc regarding your application status, interview scheduling, and job details. Message and data rates may apply. Reply STOP to opt out at any time. What type of schedule are you looking for?: Full-time: 30–40 hours/week Are you legally authorized to work in the United States?: Yes