Water Mitigation Supervisor

divh2SERVPRO of Wichita Falls - Water Mitigation Supervisor/h2pDo you love helping people through difficult situations?/ppThen, dont miss your chance to join our franchise as a new Restoration Supervisor. As a new Restoration Supervisor at SERVPRO of Wichita Falls, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect. The Restoration Supervisor prescribes, coordinates, controls, and performs work activities on restoration projects to successfully fulfill service needs and facilitate a positive customer experience. As the front-line representative of the SERVPRO brand, the crew chief demonstrates to customers and clients the companys Here to Help commitment. As a valued SERVPRO franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications./ppIn this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened!/ppPrimary Responsibilities/pulliManage the customer and client experience and overall customer satisfaction tracked with online reviews/liliCommunicate clear expectations to restoration technicians and supervise their activities/liliCoordinate and perform production processes as scheduled and ensure quality control, this is a labor intensive position/liliIdentify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers. Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times./liliDocument a detailed and accurate job file to support the services provided/liliManage and control labor and consumable usage on assigned projects. Manage assets by protecting and using equipment and materials properly./li/ulpPosition Requirements/pulliEffective written and oral communication with basic math and computer skills needed/liliExperience in cleaning/restoration preferred/liliHigh school diploma/GED/liliIICRC certifications preferred/liliValid drivers license/liliAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance/liliAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)/liliAbility to sit/stand/walk for prolonged periods of time/liliAbility to repetitively push/pull/lift/carry objects/liliAbility to work with/around cleaning products/chemicals/liliAbility to travel locally and out of state when necessary/liliAbility to successfully complete a background check subject to applicable law/li/ulpPay Rate Starts at $16-$20 per hour based on experience, with possibility of overtime pay and increases based on merit. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. Compensation: $16.00 - $20.00 per hour/ppPicture yourself here fulfilling your potential./ppAt SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you./p/div