Software QA Engineer I (Full Time) - United States

Software QA Engineer

At Cisco, you'll join a diverse and collaborative team of innovators dedicated to shaping the future of technology. As an engineer here, you'll have the opportunity to solve complex challenges and make a meaningful impact at a global scale. We value creativity, continuous learning, and a passion for building reliable, secure, and transformative solutions. Together, we're driving the next generation of connectivity and digital experiences.

As a Software QA Engineer, you will play a key role in validating and verifying the quality of our products through a balanced approach of manual and automated testing. You will design and execute comprehensive test plans, develop automation scripts and frameworks, perform hands-on manual testing, and contribute to process improvements that help deliver robust and reliable solutions. You will:

• Collaborate with front-end and back-end engineering teams to design, prepare, and execute test plans.
• Perform manual testing on new features and regression testing to validate product functionality and user experience.
• Develop and maintain automation scripts and frameworks to streamline repetitive testing and improve coverage.
• Automate provisioning of test environments and deployment of test data.
• Conduct scale and performance testing using virtualized or cloud-based environments.
• Track, document, and communicate defects, working closely with developers for resolution.

Minimum Qualifications:

• Completion within the past 3 years, or current enrollment with expected completion within 12 months, of a certification or relevant degree program (e.g., Associate's, Apprenticeship, Boot Camp, or Certification in a specialized program plus 1 year of relevant experience, or High School Diploma plus 2 years of relevant experience) or Bachelor's degree with 0 years of relevant experience.
• Ability to write functional, correct code with guidance and mentorship
• Experience in refining and rewriting test code as part of the debugging and testing lifecycle
• Capability to assist in scaling tests to improve system reliability and development velocity
• Proficiency in applying secure coding principles and adhering to established organizational security guidelines and supporting automated testing methodologies and execution of tests according to pre-determined test plans

Preferred Qualifications:

• Experience working in Linux/Unix environments.
• Exposure to CI/CD tools and practices.
• Experience with test management and bug tracking tools (e.g., JIRA, TestRail).
• Familiarity with cloud platforms (AWS, Azure, or GCP) and containerization.
• Knowledge of test automation frameworks (e.g., Selenium, pyTest, Junit).
• Strong analytical and communication skills; ability to clearly document issues and collaborate with stakeholders.
• Experience with database testing and SQL.