Product Owner II - Enterprise Technology Platform

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering exceptional experiences for our customers and fostering an inclusive culture where employees feel respected, valued, and empowered to contribute to the company's success. As a Product Owner II within PNC's Technology organization, Site Reliability Center, you will be based in Pittsburgh, PA, Philadelphia, PA, Strongsville OH, Dallas, TX, or Phoenix, AZ, and support enterprise-scale backend and platform technologies that enable reliability, monitoring, observability, and analytics across the firm. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Role Summary PNC is seeking a Technical Product Owner II for the Site Reliability Center to support enterprise backend platforms. This role blends product ownership with hands‑on delivery execution and requires strong Business Analysis capabilities within a complex, highly regulated environment. The Product Owner II typically supports defined platforms or domains and works in close partnership with engineering, architecture, site reliability, operations, and vendor partners to ensure successful delivery and ongoing platform stability. Key Responsibilities Product Ownership & Planning Serve as the Product Owner for assigned platforms, ensuring alignment to business objectives, technical direction, and operational priorities. Own product roadmaps, including annual planning and quarterly planning activities. Drive prioritization decisions balancing operational needs, risk reduction, and delivery commitments. Identify and manage dependencies across workstreams. Backlog & Delivery Execution Maintain end‑to‑end ownership of the product backlog, including build‑out, refinement, and prioritization. Translate business, technical, and operational requirements into clear, actionable user stories. Partner with Scrum Masters and Engineering teams to support sprint planning and delivery execution. Perform documentation activities, including requirements documentation, process flows, and platform artifacts. Technical & Operational Focus Demonstrate working knowledge of enterprise platforms and site reliability principles. Partner with engineering and operations teams to ensure solutions meet enterprise standards for availability, reliability, and performance. Support operational stability by incorporating risk, incident, and performance considerations into backlog prioritization. While this role is not responsible for hands‑on engineering, a strong technical aptitude and ability to engage in deep technical discussions with platform teams is essential. Stakeholder & Vendor Engagement Engage with technical and business stakeholders to gather requirements, align priorities, and manage expectations. Support vendor relationship management, including participation in roadmap alignment and issue resolution. The Product Owner II serves as a key liaison across internal teams and external partners, ensuring transparency, alignment, and timely communication. Required Qualifications Experience functioning as a Product Owner in an Agile environment. Strong Business Analyst skill set with demonstrated requirements gathering and documentation experience. Experience owning product backlogs, prioritization, and delivery execution. Technical aptitude with backend, platform, or enterprise systems. Strong written and verbal communication skills and experience working within Agile/Scrum frameworks. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say 'Workday' for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr