Full-time Emergency Department Tech-Registrar

Title of Job: Emergency Department Technician/Registrar

Status/FLSA Status: Non-Exempt

Reports to: Emergency Services Director, Chief Nursing Officer

Location: Emergency Department

Date: March 2025

Primary Function:

The ED Tech/Registrar provides essential support in a fast-paced, high-stress environment, assisting medical professionals with patient care, clerical tasks, and maintaining a safe and organized environment. The ED tech/ Registrar plays a critical role in facilitating smooth operations within the emergency department by ensuring timely and accurate registration, assisting with patient needs, and supporting the healthcare team. Greets patients and families in a professional and compassionate manner, ensuring a positive first impression.

Responsibilities:

1. Complies with all Mason District Hospital policies/procedures.

1. Performs all responsibilities and duties required as specific to the Emergency Department Scope of Service.
2. Maintains up-to-date and accurate documentation of patient assessment findings, and psychosocial responses to individual patient needs.
3. Patient Registration and Intake
4. Greet and register patients, collecting demographic, insurance, and medical information. With verification of insurance information and billing processes.
5. Explain necessary forms to patients and their families prior to obtaining signed consent.
6. Accurately enter patient data into the electronic health record (EHR) system.
7. Maintains confidentiality related to patient, family, client facility and staff in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
8. Assists the Emergency Department RN to carry out the plan of care, nursing interventions, and patient care procedures.
9. Reports findings to the Emergency Department RN after evaluation of patient needs.
10. Owns responsibility for patient and employee safety by reporting and/or correcting safety hazards and incidents.
11. Keeps the emergency department clean and functional, maintains adequate restock departmental supplies
12. Completes daily and weekly department checks, retires expired supplies
13. Assists in safe efficient transport of patients within the ED or to other departments
14. Identifies own learning needs and takes initiative to seek out solutions.
15. Is responsible for patient and staff safety through adhering to safety standards and correcting/reporting safety hazards.
16. Effectively communicates/collaborates with staff, visitors, and families to promote a healthy and healing work environment.
17. Conducts individualized patient triage and reports findings to the RN and Physician, prioritizing collection of data based on individual needs and condition.

1. Provides patient care in a non-judgmental, non-discriminatory manner that considers cultural diversity and age appropriateness so that autonomy, rights, and dignity are preserved.
2. Initiates corrective action whenever information from monitoring equipment shows adverse symptomatology. Ensuring that medical equipment is clean, functional, and properly maintained
3. Monitoring vital signs such as temperature, pulse, blood pressure, pulse ox and pain scale.
4. Obtain Height and weight for all adult and pediatric patients
5. Works directly with the Registered nurse and physician, assisting/ chaperoning during exams, diagnostic testing, specimen collection and treatments.
6. Advocates patient rights and maintains knowledge in mandated reporting
7. Reports patient condition to appropriate personnel during each shift, and as needed based on individualized patient assessment.
8. Maintains competency in emergency care by participating in continuing education programs and meets state/ facility specific requirements.
9. Demonstrates ability to manage delegated tasks with efficiency.
10. Other Duties: Please note this description is not designed as comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may vary by assignment and are subject to administrative change.

Qualifications:

1. High School diploma or equivalent.
2. Current CNA, EMT-B, EMT-I, or Paramedic licensure
3. Current Healthcare provider CPR certification or currently enrolled in training.
4. Promotes the Culture of Patient Centered Care.
5. Ability to complete job duties during stressful situations
6. Demonstrates effective and professional communication skills
7. Ability to complete departmental orientation/training within 4 weeks of start date (Each individual is responsible for making his/her needs known)
8. Willing to receive on the job training on hospital policies and procedures with completion of assignments by the due date.
9. Completes required New Employee Orientation as directed by Mason District Hospital.
10. Must be able to perform basic computer proficiency
11. Must be punctual and dependable when arriving for assigned shifts.

Physical Demands/Work Environment:

STANDING 75% To assist with patient care and restocking of supplies.
WALKING 75% Walking to and from patient rooms/beds while giving care.
SITTING 25% To document into the patient’s medical record.
STOOPING 75% To restock supplies and equipment. To perform various patient care

KNEELING Same as above tasks.

CROUCHING Same as above

REACHING 50% Retrieval and handling of materials and equipment.
SPEAKING 100% Ability to speak, hear, and see adequately for patient.
HEARING Same as above
SIGHT Same as above
LIFTING Occasionally Must be able to lift 20-50 lbs safely

CARRYING Frequently Must be able to carry 1 to 10 pounds

MANUAL DEXTERITY Writing, computer operations, operating patient care equipment