Operations Manager

Operations Manager

Remote Brazil & Portugal | Full Time | Individual Contributor

At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations.

We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.

About The Role

We are orchestrating the best high-performing team!

As an Operations Manager, you will play a critical role in scaling our business by driving efficiency, improving processes, and leading high-impact cross-functional initiatives. This is a highly strategic and hands-on role where you will work closely with Product, Commercial, Finance, and Engineering teams to ensure seamless execution across markets.

The Operations Manager sits at the center of Yuno's cross-functional execution, driving the processes, data flows, and stakeholder alignment that turn product strategy into market reality. The role is designed for professionals with a strong consulting or strategy background who want to transition into the product and payments space — bringing structured thinking and operational rigor to a fast-moving tech environment.

Your Contribution Will Be

• Lead and execute strategic and operational initiatives across key markets
• Design, implement, and optimize scalable processes to support rapid growth
• Identify operational inefficiencies and drive continuous improvement
• Work cross-functionally with Product, Sales, and Engineering to deliver high-impact projects
• Analyze data to generate actionable insights and support decision-making
• Monitor key business metrics and performance indicators
• Manage relationships with partners (PSPs, acquirers, merchants) to ensure operational excellence
• Support market expansion efforts and go-to-market execution
• Own projects end-to-end, from ideation to execution

Skills You Need

Minimum Qualifications

• Fluent English and Portuguese
• +4 years of experience in operations, strategy, consulting, or high-growth startups
• Strong analytical skills with experience working with data (Excel, SQL, or similar)
• Experience in fintech, payments, or financial services
• Proven ability to manage complex projects and stakeholders
• Strong problem-solving and structured thinking skills
• Ability to thrive in fast-paced, ambiguous environments
• Excellent communication and cross-functional collaboration skills
• High ownership and execution mindset

Preferred Qualifications

• Exposure to global operations or market expansion
• Experience working with APIs, payment orchestration, or PSPs
• Background in top-tier consulting or fast-scaling tech companies
• Strong business acumen with a data-driven mindset

What We Offer at Yuno

• Competitive Compensation
• Remote Work – You can work from everywhere!
• Home Office Bonus – A one-time allowance to help you create your ideal home office
• Work Equipment
• Stock Options
• Health Plan wherever you are
• Flexible Days Off