Store Team Member

Job Description

Job Description

Store Team Member (Cashier, Stocker, Animal Care) :

Overview:

Did you know bearded dragons grow up to 2 feet long? Or that the average life span for an umbrella cockatoo is 50 years? Our team members are pet lovers and like to know it all!

Responsibilities/Qualifications:

As a Store Team Member at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your workday, you will

stop to help a neighbor select the perfect toy for a terrier that likes to chew

review and compare the ingredient labels of several food brands for a concerned cat parent

fit a squirming dachshund with the perfect harness

educate a sixth grader on bird ownership

stock shelves and ring up neighbors’ purchases

feed all the furry pets and make sure their cages are spiffy

…all while engaging with our neighbors and smiling in the face of puppy breath. Are you awesome? No, you are more than that. You’re PAWsome!

A Pet Supplies Plus Store Team Member will likely do it all, but may specialize in any of the following areas:

Cashier

Processing neighbors’ purchases with trustworthy accuracy and efficiency.

Providing Preferred Pet Club membership information to ensure neighbors don’t miss any outstanding offers.

Stocker

Safely unloading our delivery trucks using the proper equipment.

Stocking shelves to ensure Fido always gets his favorite chew toy and treats.

Carrying bags of kibble, cat litter, aquariums and other purchases out to neighbors’ cars.

Pet Care

Providing care for pets in our store, which may include cleaning habitats, feeding and handling the animals.

Answering neighbor’s questions on animal care to help them find or maintain the perfect pet.

The Store Team Member position can be physically demanding, requiring heavy lifting (40-65 lbs.) and standing for long periods of time. We support learning through our interactive Pet Degree programs. PAWsome Store Team Member candidates will:

Support each other by acting as back-up when extra help is needed.

Be knowledgeable about animals and our products in order to provide outstanding neighborly service.

Be flexible to work evenings, weekends and holidays.

Candidates must pass a drug screening (in applicable states) and be 16 years or older.

About Company:

Pet Supplies Plus is focused on making it easier to get better products for your pet. With over 700 locations in 42 states, the stores have a streamlined design making it easy to navigate a wide assortment of natural foods, hard goods and pet services. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly.

Pet Supplies Plus is ranked No. 20 overall in Entrepreneur Magazine's 2022 Franchise 500® list and is the Top Full-Service Pet Supplies Franchise for its exceptional performance in areas including financial strength and stability, growth rate and system size. For more information, please visit

EOE STATEMENT

We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.

Requirements:

• Previous retail, customer service, or sales experience preferred but not required
• Strong communication and interpersonal skills
• Ability to work a flexible schedule including evenings, weekends, and holidays
• Reliable, punctual, and a strong team player
• Ability to stand for extended periods and lift up to 25–30 lbs
• Basic math skills and comfort handling cash transactions
• Positive attitude and a genuine desire to help customers

About Us:

RSQUARED INVESTMENTS LLC is a growing franchise of Pet Supplies Plus based in Henrico, VA, committed to delivering quality products and exceptional service to our community. We pride ourselves on building a supportive, team-oriented workplace where every employee is valued and has room to grow. Join our team and be part of a company that invests in its people just as much as its business.