Field Service Engineer

Field Service Engineer

This role involves building machines and troubleshooting customer machinery to ensure optimal performance. You will utilize blueprints to install and program customized machines, wire electrical panels, and troubleshoot machinery using PLCs. You will be trained on the machines you commission and will communicate with customers to provide technical assistance. Your work will involve using machine operation, maintenance manuals, drawings, blueprints, and schematics to troubleshoot mechanical equipment. You will coordinate parts and documentation following service calls, emails, and field trips, with domestic travel to customer locations approximately 2-3 days a month. You will act as a contact for the company, handling service calls, emails, and customer visits.

Responsibilities

• Build and troubleshoot customer machinery for adjustments.
• Use blueprints to install and program customized machines.
• Wire electrical panels and troubleshoot machinery using PLCs.
• Communicate with customers to provide technical assistance.
• Use manuals and schematics to troubleshoot mechanical equipment.
• Coordinate parts and documentation resulting from service calls.
• Travel domestically to customer locations for 2-3 days a month.
• Act as a contact for service calls, emails, and customer visits.

Essential Skills

• Experience in troubleshooting machinery.
• Machine commissioning expertise.
• Proficiency in PLC programming and troubleshooting.
• Ability to wire electrical panels.

Additional Skills & Qualifications

• Travel experience is advantageous.
• Experience in GMP or food industry is beneficial.
• Balanced mechanical/electrical skills (50/50).
• Service experience is a plus.

Work Environment

The work environment includes manufacturing food processing equipment. It is a clean, well-maintained, and fast-paced setting with about 12 people in the shop. The environment is quiet and temperature-controlled, ensuring it does not get too hot or cold. Team collaboration is emphasized, ensuring everyone gels well.

Job Type & Location

This is a Contract to Hire position based out of Frankfort, IL.

Pay and Benefits

The pay range for this position is $35.00 - $38.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Frankfort, IL.

Application Deadline

This position is anticipated to close on Sep 30, 2026.