Tour Guide

Job Description

Why Team Members Like Working for us:

• Real Estate course is prepaid & incorporated into your paid training.
• Exam and administrative licensing costs reimbursed, provided a passing score is achieved.
• Excellent earnings package
• Outstanding health care options starting on day one of employment (medical, dental, and vision that encourage preventative care).
• Daily Pay enrollment option for base pay
• Paid Time Off that allows for adventure, self-discovery, relaxation, or recuperation.
• Our Go Hilton Team Member Travel Program offers deeply discounted rates at Hilton properties all over the world with 50% off at participating hotel-operated restaurants. Pass the savings on to your family and friends since HGV allows you to share additional discounted room nights.
• All new hires are automatically enrolled in the HGV matching 401k Retirement Savings Plan.
• Reward and recognition programs.

Responsibilities

What will I be doing?

As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards:

• Present products and concepts during discussions with clients while touring property locations.
• Present the HGV Max product information accurately to clients as provided on the Company approved fact sheet.
• Participate in department meetings for key information on HGV Max and related updates.
• Complete daily education & study hours towards the state and national real estate coursework curriculum
• Successful completion of all required real estate coursework and obtaining a real estate license are inclusive, measurable conditions of employment
• Promote a positive work environment and adhere to HGV core values and policies.
• Perform other reasonable duties by management based on business needs.

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. At the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• 1+ year(s) of proven sales experience
• Experience in travel, tourism, hospitality, or customer service-related fields.
• Working independently as well as in a team environment to meet performance metrics associated with the position.
• Ability to resolve complex customer service issues and adapt to changes in a fast-paced environment.
• Obtain a Real Estate license within 6 months** of hire date.
• Work a flexible work schedule including weekends and some holidays.
• High school diploma or equivalent.

We are an equal-opportunity employer and value diversity at our company. We prohibit discrimination based on, but not limited to; race, color, religion, sex (including pregnancy, lactation, child birth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.

**State of Arizona is within 6 months of hire date.