Shipping and Receiving Supervisor

Are you looking for a company that values work-life balance, offers benefits like tuition reimbursement and paid volunteer hours, and fosters a transparent, employee-focused culture? You've come to the right place.

At Grand Rapids Chair, we craft furniture that fosters connection and creativity in the spaces where people gather. As a family-owned business, we've built our process around the customer, delivering high-quality, Michigan-made furniture with friendly service and fast lead times.

Our commitment to excellence is driven by our values. We believe every employee plays a role in shaping the future of GRC, and together, we push boundaries, take ownership, and celebrate our collective success together.

We encourage you to 'Go Be Awesome!'

At GRC, know life extends beyond work. That's why we offer competitive salaries, great benefits, and opportunities for learning and professional growth. We're proud to be named one of Grand Rapids' Best and Brightest Companies to Work For - because just like our customers, we want our employees to sit happy, too.

The Receiving/Shipping Supervisor is responsible for all activities related to incoming and outgoing products and materials. This includes accurate and timely transactions, organization of materials, and execution to meet KPI's and financial targets. This work also includes communicating with suppliers and freight companies on a variety of business initiatives.

ESSENTIAL FUNCTIONS

• Responsible for an accurate and timely freight quoting process to support the Customer and Sales Operation's needs.
• Ship outgoing materials according to customer requirements.
• Prepare records of goods shipped, such as bills of lading; calculate and review weight and shipping charges and keep files of shipping records in TMS and other databases.
• Direct customer communication to coordinate shipment and delivery. Communicates, updates and follows through as required.
• Solve problems related to shipping quickly - internal shipping issues and Freight Carrier issues through freight claims.
• Enter, manage, and track closure of freight claims.
• Manage freight performance and costs to achieve delivery requirements, (complete, correct, and on time) and freight financial targets.
• Use data to analyze performance. Investigate, prioritize and make improvements.
• Responsible for export compliance including NAFTA certificates and documentation.
• Responsible for accurate and timely receipt of materials.
• Responsible for the timely put away of materials.
• Ensure all materials are ready, available, and in the proper location for manufacturing schedules.
• Maintain accurate record keeping of all off-site storage, including transactions and transfers.
• Work safely and follow all safety rules and regulations.
• Keeps area neat, clean and organized according to company standards.
• Is willing to support manufacturing and materials teams as needed.
• Maintains focus on improving the business through visual management and other LEAN tools modeled after the Toyota Production System (TPS).

Qualifications:

• Bachelor’s Degree preferred OR a minimum of 10 years related experience in Materials, Purchasing, and Logistics along with 2-5 years leadership experience.
• Experience or proven capability within ERP systems to use reports and navigate company information for problem solving.
• Proficient use of personal computers and computer operation within a network environment.
• Experience in leading a team or projects using Lean Manufacturing principles.
• Agile and self-motivated learner.
• Excellent written and interpersonal communication skills.
• Independent thinker with ability to manage in a team-oriented, fast-paced environment.

Shift Days: Full-Time

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category: Materials Management