Senior Administrator - Client Services

Sr. Administrator

Employment Type: Permanent

Department: Fund Services

Division: Institutional Client Services

Workplace Structure: Hybrid

Role Overview

Purpose of Job: This position is performed as a Sr. Administrator. The candidate will be responsible for providing support to Client Services team members, excellent customer service, working with clients in understanding the clients' needs and administering the appropriate procedures, process in a timely, accurate and professional manner, and identify streamlining opportunities for process improvement. Resolve minor client issues; escalate when necessary.

Main Responsibilities and Duties

• Trust and Escrow Fund Administration
• 1031 Like Kind Exchange Administration

Essential Requirements

• Bachelor's degree required.
• 3+ years of client service, customer success experience.
• A minimum of 3 years banking or financial services experience, including trust & escrow knowledge desired.
• Fund administration experience desired.
• Knowledge and/or experience in Section 1031 Like Kind Exchanges.
• Detail oriented skills to support review of legal and financial documents.
• Strong skills in Microsoft Office: Word, Excel & Power Point and ability to learn and utilize other technology applications.
• Excellent communication skills, both verbal and written.
• Ability to multi-task and timely and effectively meet deadlines throughout the day using organizational skills.

The expected salary range for this position is $70,000 $90,000 per year, based on experience and qualifications.

Our Commitment to Inclusion & Wellbeing

JTC is committed to fostering a healthy, inclusive organization where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.