Employee Benefits Account Manager

## Employee Benefits Account ManagerPostulerremote type: Onsitelocations: El Paso, TXtime type: Full timeposted on: Publié aujourd'huijob requisition id: R0037351**About Us:**HUB is a global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.**Primary Role:**The Employee Benefits Account Manager works collaboratively with the Team Leads, Producer, and Account Executive to manage a book of business. Coordinates and provides day-to-day service for employee benefits clients by maintaining client relationships, supporting client retention, maintaining strong carrier relationships, and understanding client needs. Serves as day-to-day contact and provides resolution for client questions and issues.Duties and Responsibilities:* Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs* Collaborates on delivering multi-year strategic plan* Manages projects in concert with the client including, but not limited to, all vendor implementation* Assists with generating benchmarking reports (annually, quarterly or monthly)* Manages claims and coverage issue resolution for clients’ employees when elevated from HR.* Provides assistance with clients’ billing and eligibility audits, and on occasion may conduct these audits for clients independently.* Advises and guides clients in compliance matters and sends monthly reports to client as needed* Facilitates preparation of open enrollment (OE) packets including SBCs and disclosure notices, when not completed by Account Executive.* Creates employee benefit booklets, when not completed by Account Administrator.* Assists with open enrollment presentations and conducts benefits webinars and/or records Brainshark presentations for employees and HR Managers as needed.* Handles renewal and open enrollment material prep* Orders supplies from carriers, and reviews for accuracy* Manages new carrier, plan or vendor implementation including benefits administration system build-out and project management* Installs and regularly updates client specific data in Benefit Point* Performs contract review and facilitates preparation of SPD Wraps, Cafeteria and POP Plan documents.* Prepares master group files, client contact sheet, and maintains carrier files* Assists in the RFP process as needed, such as proposal development including preparing census, entering and updating pivotal information as needed* Coordinates client contact changes with Producer/Account Executive* Organizes client meetings with other team members* Attends industry related continuing education training and courses* Must follow HUB Broker Standards**Key Competencies:**To perform the job successfully, an individual should demonstrate the following competencies:* Teamwork – Supports all organizational departments in a collaborative effort for everyone to succeed.* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.* Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.* Quality Management – Demonstrates attention to detail.* Project Management – Ability to lead and contribute team and adhere to deadlines**Qualification Requirements:**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Experience and Education* Bachelor’s degree preferred* 2+ years of related experience working as an Account Manager or Account Representative in the employee benefit arena (equivalent combination of education and experience is acceptable).* Knowledge of fully insured and self-funding plans preferred* Client facing experience* L&H License required* Experience with Agency Management systems preferred* Proficiency using MS ExcelDepartment Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: Bachelor's degree (4-year degree)HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. #J-18808-Ljbffr