IT Support Specialist - Service Desk
Integrity Computers
Job Description
Job Description
Are you ready for an IT role that is as flexible as your skillset?
Our team of technicians is looking for another talented IT Support Specialist to provide amazing support to end users, troubleshoot network devices, administer Windows servers, and manage cloud infrastructure. Due to our collaborative work environment and company sponsored training initiatives, formal education is not necessarily a requirement for this position.
About Us
Integrity Computers is a Managed Service Provider, providing outsourced IT services to small and mid-sized businesses in the Statesville and surrounding areas. Our mission is to end frustration with technology by combining the right solutions with the most extraordinary customer service.
Requirements
These are absolute requirements
- You have a proven personal interest in technology. This could be substantiated by projects you have undertaken or jobs you have held. (e.g. advanced home network setup, volunteer tech jobs, go-to resource for friends/family technology issues, etc.)
- You can pass a background check and drug test.
- You aren't intimidated by attention to detail and documentation.
- You LOVE helping people and solving problems.
These are not required, but are huge assets
- Previous experience in Customer Service
- At least 2 years of experience working for an MSP or comparable experience
- A solid understanding of firewalls, IP, and switches
- Proficiency with Windows Active Directory
- Formal education/certification in the industry
- Microsoft 365 management and support experience
Job Roles and Responsibilities
- Deliver amazing support to our clients via phone and email by handling a wide array inbound service requests
- Model Company core values
- Identifying client frustration
- Identify Process issues
- Effective Team Collaboration and Communication
- Participate in Continuing Education Program
Benefits
- Great team culture where YOU will be valued, and your skills will be noticed!
- Paid Lunches (30 Minutes)
- 9 Paid holidays (3 Floating)
- Starting with 2 weeks and up to 4 weeks paid time off
- Paid Maternity/Paternity/Bereavement leave
- Company funded HRA (for Qualified Medical Expenses or Insurance)
- Company matched IRA contribution or Student Loan contribution
- Paid training and certifications
- Company snack bar
- Gym membership
- All the amazing coffee you can drink
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the IT Support Specialist - Service Desk in Statesville, NC vacancy
- .... or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing... ...with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience...SuggestedHourly payFor contractorsImmediate startFlexible hours
Hardy Industries Inc
Statesville, NC4 days ago - A Caring Alternative Llc is looking for a Peer Support Specialist in Statesville, NC to provide community-based mental health services. The role involves guiding individuals with mental health challenges through recovery and supporting their reintegration into the community...Suggested
- ...Statesville, NCPosition Type: Full timeRequirement: NC Peer Support Specialist certificationEducation and Experience Required:NC Peer Support... ...providing behavioral health and substance use disorder services to adults, adolescents, and children in Western North Carolina...SuggestedFull time
- ...seeking skilled technicians for a hands-on I.T. and Telecom role. Responsibilities include OS installations, structured cabling, and support across various environments. Candidates must have at least 1 year of I.T. or Telecom experience along with A+ or Network+...SuggestedFlexible hours
$20 - $23 per hour
...people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of... ...Duties and Responsibilities:Responsible for oversight of support staff and non-clinical functions of the center, to include selection...SuggestedWork experience placementWork at officeDaymark Recovery Services
Statesville, NC3 days ago$20.5 per hour
...Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. In this entry-level role,... ...hand tools in a variety of environments. You’ll receive support to build your confidence and skills to solve complex technical...ApprenticeshipWork experience placementLocal areaImmediate startVisa sponsorshipSpectrum Financial Services
Troutman, NC1 day ago- ...provides compassionate, steadfast support for our patients’ journey to... ...-time Certified Peer Support Specialist to join our Medication-... ...as the Department of Social Services, Health Department, Vocational... .... Regular activities include desk work, walking, and using the...Temporary workPart timeCasual workWork at officeFlexible hours
- ## Direct Support SupervisorApplyremote type: On-sitelocations: Statesville, NCtime type: Full timeposted on: Posted Todayjob requisition... ..., and substance use challenges, join our team at RHA Health Services! Responsible for direct supervision of two or more employees. Carries...Full timeContract workFlexible hours
- Utility Lines Construction Services in Statesville, NC is seeking a Mobile Fleet Equipment Service Technician to provide technical services on company trucks and off-road construction equipment. The ideal candidate will have significant mechanical experience and strong...Hourly pay
$19.71 per hour
...people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of... .... Levels are; Para Professional: $19.71/hr Peer Support: $20.67/hr. AP: $22.60/hr. Associate level QP: $24.04-$25...Temporary workWork at officeShift workNight shiftWeekend workDaymark Recovery Services, Inc.
Statesville, NC4 days ago$35k - $45k
...Job Description Job Description Statesville PIRTEK is looking to hire a Mobile Service Technician to trouble shoot, assemble and install hoses for a diverse customer base such as manufacturing, construction, and rental companies, just to name a few. We are looking...Local areaFlexible hoursBROKEN HOSE INC
Statesville, NC4 days ago- Job Summary Mobile Fleet Equipment Service Technician. Responsible for providing a wide range of technical services on company trucks, off‑road construction equipment, trailers, and other equipment as required. This is a mechanical position that requires significant technical...Hourly payTemporary work
$500 per month
...variety of diesel trucks and equipment. Respond promptly to service calls, providing efficient and effective solutions. Figure out... ...scheduling. Opportunities for professional growth and advancement. Supportive and engaging work environment. If you’re ready to hit the...Flexible hours- RHA Health Services, LLC is seeking a Direct Support Supervisor in Statesville, NC. This full-time position involves managing residential facilities, supervising direct support staff, and ensuring compliance with training and performance standards. The ideal candidate will...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IT Support Specialist - Service Desk. Be the first to apply!
Related searches
- technical customer service advisor Statesville, NC
- technical support customer service Statesville, NC
- technical product support Statesville, NC
- IT user support Statesville, NC
- IT technical support Statesville, NC
- technical support Statesville, NC
- tech support Statesville, NC
- field technical support Statesville, NC
- software technical support Statesville, NC
- IT systems support Statesville, NC