Field IT Ops Lead - End-User & Incident Resolution
ASM Research, An Accenture Federal Services Company
A federal IT service provider based in Austin, Texas, is seeking a Field Office Support Lead. In this critical role, you will manage field IT support operations, ensuring reliability and security of end-user devices. The position demands strong incident management skills, team leadership, and experience in coordinating field support activities across multiple locations. Applicants should hold a relevant degree and have at least 8 years of experience, along with a strong understanding of ITIL principles. Competitive compensation package available. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
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