Spa Attendant

Spa Attendant | Salish Lodge & Spa Let's start off with the most important part - what's in it for you: The Perks *Eligibility of perks is dependent upon job status Hourly Pay $19.00 Tip Pooling Get Paid Daily (Make any day payday) Paid Time off & Holiday Pay (Because Balance Matters) Benefits - Medical, Dental, Vision, Disability, 401K HSA/FSA Plans -with employer contribution Values Based Culture (#OMGLIFE) Culture Add (Creating Space for Fresh Perspectives) Referral Bonus (Get Paid to Recruit) Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!) Employee Assistance Program "Columbia Cares" Volunteer Opportunities Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion) Task Force Work Opportunities (Grow your career in idyllic locations across the globe) Online Learning Platform to Help You Grow! Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more) Our Commitment to you: "People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success. Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet. What you'll do: The Brass Tacks Maintain a safe, clean and well-organized spa environment through consistent monitoring of the locker/facility area. Stock locker room supplies and amenities and maintain accurate supply lists and inventory sheets. Review guest appointment/schedules as needed. Handle guest questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction. Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the spa. Assist in all areas of spa operation as requested by management. Communicate to management any and all occurrences involving staff or guests in the spa that require attention. The Nitty Gritty Ability to be efficient and productive in a fast-paced environment. Must have enthusiasm and possess excellent customer service skills. Excellent communication and listening skills. Must be a team player. Previous customer service experience required One or more years' experience within Spa Industry preferred Native American/Alaskan Native preference applies under applicable TERO requirements Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles. Where you'll work: Consistently ranked among the best small resorts in the world, the Salish Lodge & Spa overlooks the 268-foot Snoqualmie Falls. This iconic Pacific Northwest lodge has a world-renowned spa offering regionally inspired treatments, two restaurants providing a luxuriously comfortable and memorable dining experience, and award-winning wine list and a variety of nearby recreational activities. The resort is located 30 minutes east of downtown Seattle and within 40 minutes from Seattle-Tacoma International Airport. The Fine Print Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values. Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.