Program Manager

Role Overview The Program Manager will lead large‑scale Application Development and Maintenance (ADM) programs across SAP, Java, Data, and Salesforce platforms for a utilities customer. This role is responsible for end‑to‑end delivery governance, client engagement, financial management, and cross‑technology coordination in a global delivery model. The position is client‑facing and requires fluency in English and Spanish. Key Responsibilities Own end‑to‑end program delivery for ADM engagements covering development, enhancements, and production support. Manage scope, milestones, dependencies, risks, and issues across SAP, Java, Data, and Salesforce portfolios. Act as the primary client interface and escalation point; lead governance and executive reviews. Manage program financials including budget, forecasting, revenue, and margin. Ensure SLA, KPI, and contractual compliance while driving productivity and continuous improvement. Lead and mentor multi‑location delivery teams (onshore, nearshore, offshore). Coordinate with vendors and partners to ensure integrated delivery. Ensure compliance with security, data privacy, and enterprise delivery standards. Required Qualifications 12+ years of IT experience with strong leadership in ADM/managed services programs. Experience managing large programs for utility customers. Proven experience managing complex, multi‑technology programs (SAP, Java, Data, Salesforce). Strong program governance, financial management, and risk management skills. Excellent client‑facing and executive communication capabilities. Fluency in English and Spanish (mandatory). Mandated Program Management skills. Education & Certifications Bachelor’s degree in Engineering, Computer Science, or related field (Master’s preferred). PMP, PgMP, Agile, SAFe, or ITIL certifications preferred. SAP, Salesforce, or Cloud certifications are a plus. Preferred Attributes Experience managing multi‑million‑dollar ADM engagements. Strong stakeholder management and transformation mindset. Ability to balance operational excellence with modernization and innovation. Compensation and Benefits The expected compensation for this role ranges from $80,000 to $158,000. Final compensation will depend on various factors, including geographical location, minimum wage obligations, skills, and relevant experience. The role is eligible for Wipro's standard benefits, including a full range of medical and dental benefits, disability insurance, paid time off (including sick leave), and other paid and unpaid leave options. Equal Employment Opportunity Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. #J-18808-Ljbffr