Food and Beverage Manager

We are seeking an experienced and service-driven Food & Beverage Manager to oversee front-of-house operations across The Penthouse, Banquets & Events, In-Room Dining, and Café outlets. This role is responsible for leading the team, maintaining high standards, and ensuring a consistently refined guest experience across all touch points.

Salary: $75,000.00 - $85,000.00 per year

Key Responsibilities

Guest Experience

• Maintain a strong presence on the floor, especially during peak periods
• Ensure service is polished, attentive, and consistent across all outlets
• Handle guest concerns with professionalism and care

Leadership & Development

• Lead, support, and develop outlet managers and front-of-house teams
• Provide ongoing coaching, training, and performance feedback
• Build a culture rooted in accountability and hospitality

Operations

• Oversee daily operations across restaurant, banquets, IRD, and café
• Drive efficiency, service flow, and overall performance
• Monitor key metrics including labor, revenue, and guest satisfaction

Standards & SOPs

• Implement and uphold clear service and operational standards
• Ensure consistency in execution through training and accountability

Financial & Compliance

• Manage labor, scheduling, and cost controls
• Ensure full compliance with health, safety, and sanitation standards

Qualifications

• 5+ years of experience in fine dining or luxury hospitality
• Multi-outlet experience strongly preferred
• Strong leadership presence with a hands-on approach
• Detail-oriented with a focus on elevated service
• Proficient in POS and reporting systems
• Wine knowledge is a plus

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience:

• Restaurant Management: 4 years (Required)

Work Location: In person