Head of Global Payroll

THE ROLE

We are seeking a strong, seasoned operator and a highly technical and process‑oriented individual to lead global payroll for our rapidly growing workforce of 1,300 employees. This role will ensure accurate, timely, and compliant payroll processing across regions and for each unique worker type. The ideal candidate is a “global generalist” who has successfully implemented and operated payroll programs worldwide.

RESPONSIBILITIES

• Design a global strategy and lead end‑to‑end payroll processing for employees across virtually every region of the world. Evaluate current processes and providers and recommend and implement improved solutions that help the company scale.
• Own and solve for the complexities of a large hourly/non‑exempt population. Drive efficiency within core systems, ensuring data integrity for shift differentials and time‑keeping.
• Serve as the primary lead for the payroll and tax aspects of equity management (options, RSUs), including the processing of distributions associated with secondary share sales.
• Continuously monitor and audit payroll systems and processes. Identify and implement structural improvements to move from a current model of one‑off manual fixes to more strategic, systematic and scalable solutions.
• Keep up‑to‑date with global payroll and tax legislation changes, ensuring the company adapts its processes to stay compliant across all jurisdictions and with current EOR arrangements.
• Address payroll discrepancies and concerns promptly, working closely with internal teams and external partners to resolve each issue.
• Provide ongoing payroll training and support to internal stakeholders. Maintain a highly responsive partnership with HR, Legal, and Strategic Finance.
• Prepare and present payroll reports to senior leadership, highlighting areas of risk, process improvements, and global compliance status.

REQUIREMENTS

• 10–15 years of dedicated payroll experience, with a strong background in global environments.
• Deep experience managing large‑scale hourly/non‑exempt workforces (Customer Service, Warehouse) and complex time‑keeping requirements.
• Experience with equity programs and the tax consequences associated with secondary sales or tender offers.
• Deep expertise in U.S. payroll complemented by experience in international markets (India, China, Europe, Latam).
• Advanced proficiency in Workday, ADP, or Rippling. Ability to bring “large‑company” rigor to a fast‑paced, start‑up environment.
• A collaborative, service‑oriented mindset with the ability to act as a highly responsive partner to internal stakeholders.

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range: $160,000 USD – $200,000 USD

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case‑by‑case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.