Senior Operations Manager

Senior Manager of Operations- Final Mile Who We Are: GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. Your role on the team: Lead daily operations for local and regional big and bulky home delivery networks. Maintain a well-kept fleet of delivery trucks and schedule preventative maintenance. Reduce damage rates, missed delivery windows, and return product costs. Track key metrics like On-Time Delivery (OTD), cost-per-stop, and revenue per truck. Resolve high-escalation customer complaints regarding damaged property or late arrivals Coordinates distribution and warehousing in a cross-dock operation Confers with customers and representatives of associated industries to evaluate and promote improved and expanded services in the area Develops plans for efficient use of materials, equipment, and employees Reviews costs and making changes/recommendations to maintain and enhance profitable operation of divisions Develops plans for efficient use of materials, equipment, and employees Participates in marketing and sales efforts, ensuring assigned facilities have the resources necessary to meet company goals and objectives, as well as P&L responsibilities Manages direct reports to include Team Assistant Manager of Operations and Terminal Manager Responsible for Recruitment and retention of contract carriers What you need: Minimum 3 years of related experience and/or training; or an equivalent combination of education Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manual Ability to write routine reports and correspondence Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form What you gain from joining our team: Access wages early with the Rain financial wellness app Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment! Health, dental, and vision insurance after 30 days of employment Paid maternity and paternity leave Access to career development, employee resource groups, and mentorship programs Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Opportunities to volunteer and give back to your community. + more! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr GEODIS