Branch Manager

Branch Manager

The Branch Manager is responsible for overseeing the operations and performance of the branch. This role involves managing staff, ensuring efficient logistics operations, maintaining customer satisfaction, and achieving financial targets.

Essential duties and responsibilities include:

• Works with existing sales team to execute sales strategy.
• Maximizes profitability through strong, decisive and entrepreneurial leadership.
• Fosters strong relationships with customers and vendors.
• Operates station with the utmost integrity.
• Continually strives for additional value creation and efficiencies.
• Drives continuous improvement efforts throughout the station.
• Adapts to and manages change.
• Promotes global teamwork.
• Analyzes and interprets financial statements.
• Ensures adherence to policies and procedures.
• Takes ownership for the full P/L and performance of the Branch.
• Addresses ongoing systemic issues.
• Proactively keeps management informed.
• Actively manages and drives financially-related activities.
• Drives the company behavior within branch.
• Accountable for working with USA Product heads.
• Accountable for achieving and following up on corrective action plans.
• Holds themselves and their team fiscally accountable.
• Ensures performance goals are set.
• Monitors and manages staffing levels.
• Develops team and individuals within the team.
• Performs other duties as assigned.

Supervisory responsibilities include supervising up to fifty (50) full time employees and may supervise temporary employees from time to time based on projects.

Education and/or experience required:

• Bachelor's degree (Business, Logistics and Supply Chain, Transportation, or associate field), or equivalent combination of education and work experience.
• 15 – 20 years of experience in freight forwarding required with some sales/account management experience preferred.
• 7-10 years of supervisory experience required.
• Completion of any industry related course is an asset.

Knowledge, skills & attributes include:

• Influencer level of talent to elevate the Hellmann brand.
• Ability to manage change.
• Visionary approach in representing Hellmann.
• Financial acumen.
• Results-oriented.
• Leadership.
• Customer-focused.
• Organization skills.
• Time management and prioritization.
• Adaptable / flexible to high-pressured environment.
• Proficient in Microsoft Office Suite.
• Proficient in world geography, shipping documentation, and Incoterms preferred.
• Strong written and verbal communication skills in English.
• Ability to calculate figures and amounts.
• Analytical skills / problem-solving ability.
• Coaching skills – able to train, coach, and develop subordinates.

Physical demands include:

• Frequently required to stand, and walk.
• Regularly required to sit for extended periods.
• Regularly uses arms to reach, hands and fingers for computer and phone use.
• Speaking clearly and listening for heavy phone contact.
• Requires close-up and computer screen distance vision ability.
• Requires occasional overnight travel.

Work environment is similar to an office setting with various office equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Inclusion and social diversity are firmly anchored values in our corporate culture.