Junior IT Administrator

Vernis & Bowling of Atlanta is looking for a skilled Junior IT Administrator that enjoys making a real impact by solving technology issues, digging into server VM migrations, designing firewall rules that keep us safe and expanding your IT skill set. A thriving team player in a fast-paced, dynamic environment where no two days are the same and always up for a challenge. Whether it’s troubleshooting a tricky network issue, running network cable through an office space, or just love digging into the technical details behind the scenes. This fun fast paced role combines hands-on technical support with infrastructure responsibilities, providing end-users with responsive assistance while supporting the reliability and security of our IT environment. Responsibilities: Deploy and maintain Windows servers (2012–2022), supporting roles like AD DS, DNS, DHCP, IIS Build, manage, and monitor virtual environments including VM creation, snapshots, templates, migrations Plan capacity, clustering, high-availability, and perform VM backups & DR exercises Configure, maintain, and update firewalls, VPNs, IDS/IPS, and host-based firewalls Implement layered security: endpoint protection, vulnerability scanning, SIEM, MFA, network segmentation Manage patching processes for OS, applications, hypervisors, and network devices Collaborate in Windows Server upgrades and migrations, including schema changes and decommissioning legacy systems Administer Active Directory and Azure AD: user/service accounts, group policy, permissions, OUs, domain controllers Maintain and manage backup strategies for VMs and physical servers using tools like Veeam or Windows Server Backup Maintain routers, switches, VPNs, LAN/WAN, VLANs, DNS, DHCP, and secure remote access configurations Troubleshoot network issues in collaboration with network teams/vendors Provide Tier 3 support for escalated issues; troubleshoot across servers, network, and security Maintain system network diagrams, firewall rules, VM inventories, configuration documentation and guides Automate routine tasks and deployments using PowerShell, Ansible, or Terraform Collaborate with new technologies to strengthen system security, performance, and scalability Requirements: Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field; or equivalent professional experience. 3+ years of hands-on experience in IT support, help desk, or desktop support roles. CompTIA A+, Network+, Microsoft Certified, VCP or similar IT certifications. Hands-on with Windows Server, Active Directory, DNS, DHCP, Group Policy Experience managing virtual environments (VMware or Hyper-V) Strong knowledge of firewall configuration and network security best practices Familiarity with backup/disaster recovery strategies and tools Experience supporting both Windows and macOS environments. Basic scripting (PowerShell, Bash, or similar) PowerShell automation or experience with configuration management tools Strong knowledge of firewall configuration and network security best practices Previous experience with network cabling, hardware installation, and infrastructure support. Strong knowledge of hardware and software troubleshooting across desktop, laptop, and mobile platforms. Experience with Microsoft 365, including Outlook, Word, Excel, Teams, SharePoint, and OneDrive. Experience with VoIP phone systems, including configuration and user support. Hands-on experience running and terminating cabling and performing punch-downs on patch panels and wall plates. Ability to assist with system installations, configurations, software updates, and routine maintenance. Experience using ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk) for issue tracking and documentation. Working knowledge of Microsoft Entra, MFA, and identity management is a plus. Ability to prioritize tasks and handle multiple requests efficiently. Professional and courteous demeanor and a respect for employee privacy and confidentiality. Excellent communication, customer service, problem-solving, and troubleshooting skills. Strong attention to detail with a proactive, problem-solving mindset. Ability to manage time effectively and prioritize tasks in a fast-paced environment. Ability to work independently and as part of a team and as well as adapt to changing technology needs. Availability to work flexible hours, including nights, weekends, and holidays. #J-18808-Ljbffr