Account Manager

Account Manager

Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy.

A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environment.

Join a collaborative team driving pricing strategy, customer impact, and market success.

Do you love the blend of analytics, cross-functional collaboration, and customer-facing work? As an Account Manager, you'll be the go-to partner for pricing and job quotes across an assigned geographic region/market. You'll work closely with Customer Service, Sales, Product Management, and Technical Service to deliver an exceptional experiencebalancing revenue, margin, and market relevance while supporting strategic growth.

This position is a temporary-to-permanent (temp-to-hire) opportunity, with the possibility of becoming a full-time role based on performance and business needs.

Position Overview

The Account Manager is to be a part of a team consisting of customer service advocates and outside sales representatives for the Pacific Region. The Account Manager is responsible for providing accounts, sales support and pricing within the geographical region or market to ensure that sales, price, earnings and share objectives are achieved. The Account Manager is the first line of contact for price requests and job quotes and is responsible for the analysis and determination of price and quotes within their parameters and communicating with the appropriate stakeholders. In this role, you will work closely with product management for your assigned product group.

Your Day-to-Day:

• Analyze customer price, quote and rebate requests to ensure competitive market pricing while maintaining market relevance, balancing revenue, price, margin and share
• Manage and facilitate pricing and quoting decisions based on established price strategies
• Process job quotes and communications for assigned territories
• Obtain competitive information for feedback to sales, product management and price council
• Partner with sales, customer service, product management and technical service to deliver the JM experience
• Facilitate and manage cross functional meetings with transportation, operations, sales and customer service to ensure customer expectations are achieved for job site deliveries.
• May be required to perform other related duties as assigned

What You Bring to the Team:

• Bachelor's degree in Business, Finance or Marketing
• 3 years minimum working in customer service / customer facing role, account management and/or pricing/quoting role
• Experience developing and maintaining relationships internally and externally
• Experience working directly with customers via phone and face to face in both a proactive and reactive manner
• Ability to successfully negotiate complex situations
• Analytical skills with the ability to analyze and evaluate product lines, customers and markets
• Ability to analyze pricing and margin information
• Ability to work independently and in a team environment
• Microsoft Office (Word, Excel (intermediate level), PowerPoint and Outlook
• Ability to travel up to 15%
• Work environment is typical of an office setting

Preferred Qualifications

• SAP experience
• SalesForce.com experience
• Results oriented with a strong sense of urgency
• Solid interpersonal, verbal and written communication skills
• Solid problem resolution skills

If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.

Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.

Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company's succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.

Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.

Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.