ServiceNow Architect

ServiceNow Architect – Field Service Specialist

Join a globally recognized ServiceNow Partner with a reputation for delivering innovative ServiceNow solutions. This is a high-impact, client-facing role focused on Field Service Management (FSM) - helping clients design, architect, and optimize their ServiceNow field service capabilities.

This role places you at the forefront of enabling organizations to streamline operations, improve technician productivity, and deliver exceptional customer service through ServiceNow Field Service.

About the Role:

As a ServiceNow Architect, you will lead the design, strategy, and enablement of Field Service solutions across a U.S. client base. You'll run workshops, shape FSM adoption roadmaps, provide architectural oversight, and ensure clients are maximizing the value of their ServiceNow investments.

This role is about delivering architectural excellence and thought leadership, not just project execution.

Daily Responsibilities:

• Lead client discovery sessions to understand Field Service requirements and design tailored solutions.
• Provide architectural oversight of ServiceNow FSM implementations and integrations.
• Run workshops, demos, and webinars to drive awareness and adoption of Field Service capabilities.
• Define governance frameworks, documentation standards, and best practices for FSM deployments.
• Collaborate with stakeholders to ensure scalable, future-proof architectures.
• Stay ahead of emerging Field Service and ServiceNow innovations and translate them into client value.

Skills & Experience:

• Proven experience as a ServiceNow Architect with strong Field Service Management expertise.
• Skilled in designing and delivering end-to-end FSM solutions, including scheduling, dispatch, and mobile capabilities.
• Track record of leading client-facing sessions, workshops, and solution design.
• Strong knowledge of governance, documentation, and architectural best practices.
• Excellent communication and stakeholder management skills.

Desirable Experience:

• ServiceNow certifications (especially FSM-related).
• Presales or consulting background.

ServiceNow Architect – CPQ / Logik Specialist

Join a globally recognized ServiceNow Partner with a reputation for delivering cutting-edge CPQ solutions. This is a high-impact, client-facing role focused on architecture, enablement, and best practices across Logik, RCA, CPQ, and BigMachines.

With ServiceNow's acquisition of Logik, this opportunity places you at the forefront of one of the most in-demand areas in the ServiceNow ecosystem - Logik expertise is the top priority for this role.

About the Role:

As a ServiceNow Architect, you will lead the design, strategy, and enablement of CPQ solutions across a U.S. client base. You'll run workshops, shape CPQ adoption roadmaps, provide architectural oversight, and ensure clients are maximizing the value of their Logik investments.

This role is about delivering architectural excellence and thought leadership, not just project execution.

Daily Responsibilities:

• Lead client discovery sessions to understand CPQ/Logik requirements and design tailored solutions.
• Provide architectural oversight across Logik, RCA, CPQ, and BigMachines implementations.
• Run workshops, demos, and webinars to drive awareness and adoption of ServiceNow CPQ solutions.
• Define governance frameworks, documentation standards, and best practices for CPQ deployments.
• Collaborate with stakeholders to ensure scalable, future-proof architectures.
• Stay ahead of emerging CPQ capabilities within ServiceNow and translate them into client value.

Skills & Experience:

• Proven experience as a ServiceNow Architect with deep expertise in Logik CPQ (priority).
• Strong knowledge of RCA, CPQ, and BigMachines.
• Track record of leading client-facing sessions, workshops, and solution design.
• Skilled in governance, documentation, and architectural best practices.
• Excellent communication and stakeholder management skills.

Desirable Experience:

• ServiceNow or CPQ-related certifications.
• Presales or consulting background.