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Senior IT Service Delivery Manager-AI-Driven Transformation

Digital Management Llc

DMI, LLC is seeking a Project Manager who will serve as the single point of accountability for end-to-end service delivery across a DoIT client services environment. You will align Service Desk, Desktop Support, IT Asset Management, and platforms like ServiceNow and CCaaS into a unified, high-performing service ecosystem. You will champion continuous improvement, automation, and AI-enabled transformation while maintaining strong governance, SLAs, and customer experience metrics through

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Vacancy posted 1 day ago
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