Senior Product Support & Platform Strategy Lead

Jobleads-US

Google LLC seeks a Product Support Manager for gUP Platforms and Devices Google Store and Fi. You will own end-to-end purchase and post-purchase journeys, drive AI self-service transformations, and modernize replacements, repairs, and risk workflows across global markets.

You will partner with Store/Fi PM, Engineering, Logistics, and Fraud teams to reduce Repeat Contact Rates and resolution times, while shaping scalable support platforms and policies for multi-market adoption.

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Vacancy posted 2 days ago

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