Ticket Seller

Ticket Seller/Resolution

Responsible for ticket sales and ticket resolution of shows or events by performing the following duties. Ticket Sellers work U.S. Bank Stadium events (does not include Vikings games).

Essential Duties & Responsibilities

• Accurately sells tickets as requested by patrons; accepts payment and makes changes accurately.
• Handles Will-Call window according to procedures, or other related duties as assigned by supervisor.
• Demonstrates excellent customer service skills; responds promptly to customer needs, responds to requests for service and assistance, able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
• Files various records and reports. Performs duties related to clerical work as assigned.
• Helps patrons access tickets and resolve other ticketing issues in-person at the various entrances to the venue.
• Other duties may be assigned.

Qualifications & Skills

• Demonstrates excellent customer service skills
• Operate computerized ticketing system and a personal computer using Windows and Microsoft Office software.
• Ability to work with minimum supervision
• Close vision ability
• Ability to work flexible hours including daytime, evening, weekends, and holidays
• Understanding of mobile smartphones and the Ticketmaster app.

Minimum Education & Experience

• High school diploma or general education degree (GED)
• 3 to 6 months related experience and/or training or equivalent combination of education and experience
• Box office or Guest Services background preferred
• Ticketmaster experience preferred.

Computer Skills

• Operate computerized ticketing system.
• Operate a personal computer using Windows, Office and other standard office equipment.

Physical Demands

• The employee must occasionally lift and/or move up to 50 pounds.
• This position requires minimal stooping and lifting, but substantial walking. Must be able to stand or sit for long periods of time.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.