Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2020 after spending more than 20 years in software sales and running a software consulting firm. While I enjoyed the operational side of that business, I was drawn to insurance because of the opportunity to be truly connected to the community — serving neighbors, building relationships, and showing up at local events as a trusted advisor.

I’m a graduate of West Virginia University and I’ve lived in the Purcellville community for 25 years. I’m also a parent to three children, and the work–life balance that comes with being a State Farm agent is something I genuinely value and protect for my team.

We’re actively involved in local charity efforts, including supporting the Better A Life food pantry, hunger relief initiatives, and Tree of Life programs. Our office offers life insurance, health benefits, licensing reimbursement, and a strong focus on balance. Culturally, this is a collaborative, ego-free environment where team members support one another, take feedback well, and work together toward shared goals.

If you’re someone who values teamwork, community connection, and meaningful work, you’ll feel right at home here.

ROLE DESCRIPTION:
Jill Greene - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.