The Boiler House at The Pearl - Bartender
Southerleigh Ltd
We are seeking an experienced Bartender to join our team! The Bartender is essential to our dining experience, providing high-quality beverage service that enhances guest satisfaction. This role requires expertise in drink preparation, inventory management, and excellent customer interaction skills. The ideal candidate will be adept at working in a fast-paced, dynamic environment and will contribute to a welcoming atmosphere at the bar.
Responsibilities:
- Deliver exceptional service that exceeds guests' expectations, proactively anticipating their needs.
- Welcome guests with a genuine and warm smile, creating a friendly atmosphere.
- Address guest concerns with empathy and efficiency, ensuring satisfaction.
- Manage bar inventory, maintaining security over stock and accurately reconciling the bar cash drawer.
- Perform meticulous cleaning and sanitizing of glassware and other bar equipment.
- Recognize signs of intoxication in guests, responsibly manage service, and consult management as necessary.
- Record all orders precisely, handle transactions, and ensure all sales are accounted for according to restaurant policies.
- Answer guest questions about the menu and current promotions knowledgeably, applying effective sales techniques.
- Adhere to all service protocols, including special dietary needs and food allergy precautions.
- Ensure all tools and equipment, including POS and payment systems, are used proficiently.
- Follow all health and safety regulations, complete required training, and maintain compliance with restaurant policies outlined in the Employee Handbook.
- Foster a cooperative team environment and perform additional duties as needed.
- Proven experience in beverage preparation according to established recipes and standards.
- Ability to stock and maintain sufficient levels of bar supplies, including alcohol, glassware, ice, and other necessary items.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Skilled in managing a full bar top and handling orders from the cocktail station and dining area efficiently.
- Comfort with regular exposure to liquids and use of cleaning agents, demonstrating safe handling practices.
- Competence in operating bar equipment such as knives and blenders safely.
- Effective communication skills to understand and execute job requirements.
- Ability to multitask and maintain composure in a high-pressure environment.
- Comfortable working in tight spaces with fluctuating noise and temperature levels.
- Physically capable of lifting up to 50 pounds and standing or walking during the entire shift, navigating through potential hazards in the restaurant.
Southerleigh Fine Food and Brewery: The first Southerleigh restaurant, Southerleigh Fine Food & Brewery, was launched by renowned Chef Jeff Balfour in April 2015. Located in the heart of one of the most valuable and recognizable modern-day developments in the U.S. called "Pearl", based on its late-1800's start as a beer production facility and now the jewel of the food scene in San Antonio, Southerleigh Fine Food & Brewery, quickly became the recipe of success preparing smart exceptional comfort food and sought-after hand-crafted beers. As the cornerstone successful restaurant and brewery of the 18-acre property, local and national visitors alike were elated that once again, beer was flowing from the taps and the livelihood of the Southerleigh atmosphere was in full swing.
Balfour brought together the best of the new and old, as he created a unique culinary concept by taking Texas' cross-cultural cuisine, influenced by his native coastal upbringing in Galveston, Texas, and combined it with Head Brewer Les Locke's unique craftsmanship of distinguished custom brews, all orchestrated by the French General Manager, Phillipe Placé. The extraordinary setting, extreme attention to detail, and the endless pursuit of creating memorable meal experiences were the foundation for Southerleigh's blueprint. With a fanatical obsession for connecting people with fun, memorable dining experiences, and an indisputable knack for finding the right up and coming locations, the Southerleigh Restaurant family continued to grow.
Southerleigh Haute South: In August 2019, Southerleigh Hospitality Group announced plans to expand by replicating the successful blueprint to more locations in San Antonio. With the original restaurant and brewery in the heart of downtown San Antonio, new gathering places were selected in the northern and southern districts of the city. A new concept opened its doors in September 2020, Southerleigh Haute South, with two locations, first one in the fastest-growing commerce, life, and leisure destination in the northwest part of San Antonio known as the RIM and a second one in the up-and-coming community of Brooks on the Southeast side. Those friendly community locations will be home to the leading fried chicken fine-casual dining experience. Brasserie Mon Chou Chou In November 2020, Southerleigh Hospitality Group is launching a new restaurant, Brasserie Mon Chou Chou that will feature quintessential French comfort food that showcases simple, earthy, flavorful dishes from regions throughout France. As opposed to upscale French restaurants, brasseries are more informal, serving full dinner options but also allowing for a more casual atmosphere of just wine, oysters, cheese plates and more. The menu at Mon Chou Chou will feature classic, but accessible, French comfort foods that will appeal to a range of guests.
The new restaurant was conceptualized in partnership with Chef Réa and Southerleigh Hospitality Group partners Jerome Serot, Philippe Placé and Chef Jeff Balfour. Réa, Placé and Serot all hail from France, did not meet until they all ended up in San Antonio in 2001. Nineteen years of friendship later, they have joined forces to bring the comforts and flavors of their native France to Pearl.
Chef Rea started his career in culinary school in Strasbourg, France. After a successful start in various world-class restaurants such as The Lygon Arm Hotel in Broadway, England, and Ca'Savio in Venice, Italy, Rea had an opportunity to join Paul Bocuse and Roger Vergé's restaurant, Chef de France, in Orlando, FL. Chef Rea then moved to San Antonio and worked at several restaurants prior to joining Southerleigh Hospitality Group as the Executive Chef of Brasserie Mon Chou Chou. We believe connecting people with food and drinks is the ultimate proof of love Southerleigh Hospitality Group: By foodies. For foodies
Vacancy posted 1 day ago
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