Fleet Support Engineer
Artech Information Systems LLC
Introduction The position requires active engagement in the operational uptime of our fleet, working closely with cross-functional teams to ensure smooth operations and effective troubleshooting. Required Skills & Qualifications
For immediate consideration please click APPLY to begin the screening process with Alex.
- Minimum 6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a specific focus on perception systems and sensors.
- Bachelor's degree in Electrical Engineering or Computer Engineering.
- Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshoot.
- Understanding of hardware and software systems architecture, communications to support in an operations setting.
- Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components.
- Prior work experience at client or in client's Industry
- Experience with electric vehicle technology.
- Experience with remotely supporting vehicle troubleshooting.
- Knowledge of vehicle systems and diagnostics tools.
- Experience with Linux & Python-based programming systems for fleet-level data processing.
- Experience with software that interfaces with hardware.
- Familiarity with networking, TCP, and socket programming.
- Serve as the primary point of contact for real-time escalations for sensor-related fleet issues.
- Conduct in-depth root cause analysis through comprehensive log review to identify and resolve fleet issues.
- Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions.
- Perform hardware bring-up and validation procedures for new sensor components (LiDAR, radar, cameras, etc.).
- Design and implement diagnostic procedures to streamline future troubleshooting processes, with a focus on sensor calibration and data integrity.
- Historical review of vehicle/fleet data, including sensor data, identifying trends and issues.
- Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities.
- Develop and implement effective countermeasures across the fleet to prevent recurring issues.
- Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions.
- Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability.
- Availability for overtime as needed, with advanced notice provided.
- Willingness to travel occasionally within the U.S. to support various operational locations.
For immediate consideration please click APPLY to begin the screening process with Alex.
Vacancy posted 5 days ago
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