Client Implementation Executive, Managing Director

Who are we LookingThe Managing Director, Client Implementation Executive, is accountable for the commercial, operational, and strategic success of State Street Alpha client implementations. This role owns delivery outcomes for the firm’s most complex, high‑value, and visible client transformations and acts as State Street’s senior executive authority for implementation execution.The role operates at the intersection of client partnership, delivery governance, and strategic change, with direct accountability for execution credibility, risk management, and value realization. It requires the judgment to lead through ambiguity, the authority to challenge both clients and internal senior leadership, and the discipline to ensure delivery integrity at scale.This is a senior leadership role, expected to influence direction across the Alpha Implementation organization and the broader enterprise.Why This Role MattersState Street Alpha is a flagship enterprise platform that connects front, middle, and back office capabilities across the investment lifecycle. Alpha implementations are mission‑critical, multi‑year transformations that materially affect client operating models, risk posture, and competitive positioning.As a Managing Director, Client Implementation Executive, you will directly represent State Street at the most senior client levels, ensuring Alpha implementations are delivered with discipline, transparency, and executive credibility in a complex and fast‑moving market environment.Executive AccountabilityThe Managing Director, Client Implementation Executive is the single point of accountability for:Successful delivery of Alpha implementation programsMaintenance of delivery credibility with client executive leadershipProtection of State Street’s operational, reputational, and commercial interestsExecutive‑level governance, escalation, and decision‑makingLong‑term client relationship health during and after transformationKey ResponsibilitiesEnterprise‑Level Program OwnershipOwn end‑to‑end accountability for Alpha implementation programs, including client outcomes, delivery integrity, and executive stakeholder confidenceSet program direction and success criteria aligned to Alpha strategy, contractual commitments, and client business objectivesApprove and govern integrated delivery plans across State Street teams, clients, and critical third‑party providersExecutive Governance & Risk LeadershipEstablish and chair executive‑level internal and client governance forumsServe as the senior escalation authority for delivery risks, issues, and strategic trade‑offsEnsure transparent, decision‑ready reporting to internal executives and client leadershipOwn change control decisions with material scope, timeline, or financial impactClient Executive EngagementAct as the senior delivery counterpart to CIOs, COOs, Heads of Operations, and other C‑suite stakeholdersBuild and sustain trusted, long‑term executive relationships with clientsManage complex stakeholder dynamics, including conflicting priorities and cross‑organizational dependenciesProtect delivery credibility by addressing risks early and decisivelyFinancial & Commercial OversightOwn program financial governance, including budget management, forecasting accuracy, and resource utilizationEnsure delivery efficiency and financial discipline across complex, multi‑party programsPartner with commercial and product leadership to align delivery execution with client commitmentsOrganizational & People LeadershipProvide senior leadership and direction to Program Directors, Program Managers, and Project ManagersActively coach senior delivery leaders and resolve high‑impact delivery challengesSet delivery standards, behaviors, and expectations across Alpha implementationsInfluence talent development and succession planning within the Alpha Implementation organizationStrategic Improvement & Enterprise ImpactDrive continuous improvement across implementation methodology, governance, and execution modelsIdentify systemic delivery risks and lead corrective action at the enterprise levelContribute to Alpha implementation strategy, operating model evolution, and client delivery innovationWhat We ValueGravitas and executive presence with the ability to lead and influence at the most senior levelsClear ownership mentality and the courage to make difficult decisions in complex environmentsExceptional written and verbal communication—concise, structured, and executive‑readyStrong judgment, risk awareness, and problem‑solving capabilityCollaboration across divisions, geographies, and functionsLeadership behaviors aligned to State Street’s enterprise culture:Choose to own itBreak through silosDeliver results through integrityDo better every dayCare for colleagues, clients, and communityEducation & ExperienceDeep understanding of financial markets and investment management operating models, including front, middle, and back officeDegree in a financial, analytical, or related discipline, or equivalent senior‑level industry experienceExtensive experience leading large‑scale, complex transformation programs within financial services, technology, or professional services environmentsStrong familiarity with Agile delivery models, highly configurable technology platforms, and modern testing approachesExperience engaging with global clients and leading distributed delivery organizationsWillingness and ability to travel as requiredSalary Range:$170,000 - $267,500 AnnualThe range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.For a full overview, visit State StreetAcross the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.Discover more information on jobs at StateStreet.com/careersRead our CEO StatementJob Application Disclosure:It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr STATE STREET CORPORATION