ER Investigator

Job Description HR Advisory Services is hiring an Employee Relations (ER) Investigator to support our Operations and Technology business lines. ER Investigators conduct fact‑finding activities regarding, but not limited to, allegations of discrimination, harassment and retaliation related to Title VII of the Civil Rights Act of 1964. The objective is to ensure that all employees have a voice and that they live up to our Code of Ethics and Business Conduct and to our Core Values, helping to ensure an ethical culture across the enterprise. As an ER Investigator, you will be responsible for handling sensitive and challenging HR investigations. Your work will include investigating and resolving complex and urgent allegations, frequently on truncated timelines, and effectively communicating to the appropriate partners and others throughout the lifecycle of the investigation. ER Investigators examine matters holistically and, when necessary, delve deeply into cases to ensure that root causes are determined and addressed. As a trusted partner, you will be expected to ensure that appropriate stakeholders are brought to the table to discuss the resolution and outcomes for current cases while proactively addressing conditions or problems that could cause situations to reoccur in the future. Understanding when and how these matters are escalated to stakeholders is critical. ER Investigators are expected to think creatively and explore innovative solutions with partners across the organization while mitigating risk, ensuring alignment with employment laws and regulations and in keeping with company policies. ER Investigators skillfully conduct all facets of an investigation, including conducting interviews of complainants, subjects and witnesses, writing comprehensive investigation summaries, and liaising with business line and HR partners. Basic Qualifications Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience Eight or more years of experience in employee relations investigations Preferred Skills/Experience Diplomacy and executive communication skills; experience with influential authority Discretion and trustworthiness with highly sensitive matters Knowledge of and practical application of employment law in investigation situations Expertise in investigative interviews Flexibility and agility when demands and priorities shift Demonstrated resiliency and emotional intelligence in handling challenging situations and serious topics JD and/or advanced HR degrees/certifications a significant plus The role offers a hybrid/flexible schedule, which means there's an in‑office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. Pay Range: $105,400.00 - $124,000.00 Benefits: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short‑term and long‑term disability Pregnancy disability and parental leave 401(k) and employer‑funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. Posting may be closed earlier due to high volume of applicants. #J-18808-Ljbffr Us Bank