Court Services Unit - Forms and Records Analyst 3 (FRA3) - Region 4/Seattle

Forms and Records Analyst 3 (FRA3) – Court Services Unit Location: Seattle, WA – Region 4 (Region Map). This position will involve a mix of telework and in-office work and will be based at the 500 1st Avenue S., Seattle Office. This position will travel to field offices and the Seattle and Kent courts to assist with records management and the processing of court orders. This position also requires travel for training, meetings, and conferences. Closes: 08/26/2026 Salary: $51,600 – $69,348 Annually. King County Premium: The salary listed does not include the additional 5% premium granted to all King County employees. Our vision is to ensure that “Washington State’s children and youth grow up safe and healthy - thriving physically, emotionally, and educationally, nurtured by family and community.” Description This position reports to the Records & Discovery Manager and will be responsible for reviewing and electronically filing (e-filing) complex court petitions into the DCYF records management system and the King County Courts e-filing system. This position may travel to field offices and the Seattle and Kent courts to assist with records management and the processing of court orders. This position performs quality assurance tasks to ensure records are accurately indexed and stored, and manages multiple records requests and complex record projects. This position requires record searches in multiple systems including Famlink, WaCompass, ACT, and SharePoint. The Analyst will be expected to have advanced knowledge of all these systems to offset potential liability for the Department. This position is a specialist in DCYF's record management systems and business processes, works with limited supervision, and provides technical expertise and consultation to DCYF staff across the state regarding confidential information and records maintained by Administration Services. This position will conduct thorough searches for records to ensure all unaltered records are collected and maintained. This position is an expert in identifying, preserving, and protecting confidential and exempt information under the various federal and state laws governing DCYF and the children and families served by DCYF. This position will act as a consultant with management regarding record management practices, will e-file petitions, court orders, and process discovery of cases petitioned for Shelter Care and for cases in Shelter Care Status. Successful completion of this work will involve communication with the Region 4 Court Services Unit, Dependency Discovery Unit, field office staff, and legal parties. Some Of What You Will Get To Do Review and electronically file (e-filing) complex court records. Provide direction to DCYF staff on preparing records for imaging and record retention. Assist staff in locating and accessing imaged records. Mitigate risks of court sanctions from poor record management or inaccessible records. Manage workflow and deadlines to provide timely and accurate responses. Maintain a highly organized and accurate record management system. Coordinate requests from the Dependency Discovery Unit. Respond promptly to special requests for records. Coordinate the pick-up of records from field offices. Utilize Famlink, WaCompass, ACT, SharePoint, and AX to verify the location or destruction of records. Provide technical assistance to staff, supervisors, and managers with identifying requested information. Research client history utilizing case management systems Famlink, WaCompass, and ACT. Conduct thorough searches for hard copy and electronic records regarding clients. Examine all information and records collected to ascertain if the record is complete or if information appears to be missing. Resolve issues regarding obtaining complete information and records with the manager or records officer. Prepare records for scanning & filing. Required Qualifications High school diploma or equivalent AND six (6) years of experience in forms and records management, clerical duties associated with records management, public disclosure, paralegal, or customer service. OR Two years as a Forms and Records Analyst 2 (FRA2). OR A Bachelor's degree in paralegal, public administration, social services, business administration, accounting, industrial engineering or a related field AND two (2) years of experience in forms and records management, public disclosure, paralegal, legal assistant, clerical duties associated with records management, or customer service. Experience in forms and records management or public disclosure may be substituted, year for year, for the required education. OR An Associate's degree in paralegal, public administration, legal assistant, social services, business administration, accounting, industrial engineering, or a related field AND four (4) years of experience in forms and/or records management; public disclosure may be substituted, year for year, for the required education. The ability to take action to learn and grow. The ability to take action to meet the needs of others. Additional Skills Previously demonstrated experience with electronic court filing systems (e-filing). Good understanding of legal and court environments and deadlines. Previous work experience with DCYF administration records. Previous work experience using FAMLINK, WaCompass, ACT, AX, and SharePoint. Previous demonstrated working knowledge of DCYF policies, procedures, rules, and regulations. An advanced level of skill utilizing Microsoft Office Suite (Word, Excel, and Outlook). Previous demonstrated skills in attention to detail and excellent organizational skills. Previous work experience in identifying, preserving, and protecting confidential and exempt information under federal and state laws. Previous work experience managing multiple record requests and complex record projects. Advanced knowledge of multiple records management systems. Previous demonstrated skill and ability to interact professionally with internal and external customers. Previous demonstrated skill and ability to work in a high-volume, diverse, and stressful environment. Equal Opportunity Statement The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability. Other Conditions Must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment. This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit Public Employee Benefits Board (PEBB). Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22, or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, the individual will be required to provide their official discharge documentation, such as a DD Form 214, NGB Form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact) the Social Security Number before attaching any documents. For additional information on Veterans’ Preference and guidance on how to determine if you are eligible, . DCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment. More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation. We understand that your life revolves more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs. Insurance Benefits: Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state. Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts. To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs. Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses. Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction. The Washington State Employee Assistance Program promotes the health and well-being of employees. Retirement And Deferred Compensation: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site. Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options. Social Security: All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system. Public Service Loan Forgiveness: If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program. Holidays: Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year. Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information. Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday. Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rated basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave. Sick Leave: Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave. Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. Vacation (Annual Leave): Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave. Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro-rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday. As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165. Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave. Military Leave: Washington State supports members of the armed forces with 21 days paid military leave per year. Bereavement Leave: Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave. Additional Leave: Leave Sharing. Additional Leave: Parental Leave. Additional Leave: Family and Medical Leave Act (FMLA). Additional Leave: Leave Without Pay. Please visit the State HR Website for more detailed information regarding benefits. #J-18808-Ljbffr State of Washington