Part-time Receptionist for Senior Living

Kingsley Senior Living Facility is looking for an amazing Receptionist. The Receptionist is the person that meets and greets our residents daily and asks, “What can I do to make your day better?” They are responsible for top‑line customer service and hospitality, assisting the residents, and maintaining their safety and well‑being. Part‑time Responsibilities Shows compassion and tenderness towards the residents and family members. Assist with appointments and extracurricular activities. Address and resolve residents’ complaints and concerns. Protect resident’s confidentiality following HIPAA guidelines. Maintain a clean work environment. Create and maintain a positive and friendly environment. Encourage residents to participate in activities and outings. Marketing and building relationships with the community. Assist with care as needed. Assist and work closely with vendors. Oversee other departments to ensure expectations are met. Answer multi‑line telephone, screen, and direct calls, take and relay messages, and provide information to callers. Give tours to potential clients and families. Direct individuals to the correct destination and deal with queries from the public and clients. Ensure knowledge of staff movements in and out of the organization. Prepare letters and documents, receive, sort, and distribute mail, maintain office filing, and organize meetings. Benefits Room for growth. Paid time off. Paid orientation and training. Medical, dental, and vision for full‑time employees after 30 hrs. Requirements High school diploma or GED. Able to pass a criminal background check. Must be 18 years old. Problem‑solving skills and critical thinking. Strong knowledge of Word, Excel, calculator, copier, fax, and postage machine. Knowledge of customer service principles and practices. A positive attitude and the ability to arrive on time for every shift. #J-18808-Ljbffr