Customer Support Specialist - $25/hr, Mon-Fri Days (15017)
$25 per hourAdecco Staffing
Customer Support Specialist – Warranty ComplianceJoin the dedicated team at Adecco as a Customer Quality Support Specialist, where you will play a crucial role in ensuring customer satisfaction and warranty compliance within our client's quality solutions department. In this clerical support position, you will manage communication via email regarding quality complaints, review warranty details to determine eligibility, and accurately document information in SAP, leveraging previous experience with ERP systems.Key Responsibilities:Respond to and manage customer inquiries related to quality complaints via emailReview complaints against warranty policies and terms to assess coverage eligibilityEnter detailed complaint and warranty information into SAP or similar ERP systemsSupport the customer quality solutions team in maintaining high standards of customer satisfaction and warranty adherenceQualifications:Prior experience working with SAP or a comparable ERP systemStrong attention to detail and organizational skillsExcellent communication and problem-solving abilitiesAbility to work Monday through Friday, 8:00 AM to 4:30 PMBenefits & Opportunities:Competitive hourly rate of $25/hrOpportunity to develop your skills in quality assurance and ERP systems within a supportive environmentAdecco is proud to partner with leading organizations to connect talented professionals with rewarding career opportunities. If you are detail-oriented and eager to contribute to a team focused on excellence, apply today to join our client's quality solutions team!Pay Details: $25.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to applyTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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