Senior Helpdesk Specialist — Tier 2/3 Support
Nakupuna Companies
Nakupuna Companies is seeking a Helpdesk Support Specialist III to provide advanced technical support and resolve complex IT issues. This role serves as Tier 2/3 support and handles escalated tickets from Tier 1 within a structured incident process. The ideal candidate will have a Bachelor’s degree in IT or related field, 5+ years of technical support experience, 2+ years in Tier 2/3, and relevant certifications such as Security+ CE. A TS/SCI with CI Poly clearance and U.S. #J-18808-Ljbffr Nakupuna Companies
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Senior Helpdesk Specialist — Tier 2/3 Support in Annapolis, MD vacancy
- ...LLC in the United States is seeking an experienced Senior Solutions Architect to lead IT infrastructure support for complex client environments. The role covers... ...active TS/SCI clearance. Responsibilities include Tier 3/2 problem resolution, system optimization, and collaboration...Senior
$160k - $200k
Saic is seeking a Senior Technical Support Analyst to provide technical support for the U.S. Army. This role entails advanced troubleshooting, system support, and requires a Bachelor's degree in IT or Computer Science along with extensive experience. The position is on...Senior- ...Your Impact to the Mission: As a Senior Cybersecurity Specialist you will be responsible to deliver... ...and compliance expertise leadership to support multiple IT projects, programs, and... ...Telecommute Options: Yes, Hybrid (2-3 days onsite) On-call: Required periodically...SeniorRemote work
VMD Corp
Annapolis, MD2 days ago $130k - $170k
...CMTA, a Legence company, is hiring a Senior Commissioning Specialist who will be responsible for the execution... ...such as LEED, ASHRAE Level 1, 2, 3 Audits, and WELL. Certifications in... ...time and on-task with project schedule Support in obtaining sustainability certifications...SeniorFor contractorsWork at officeLocal areaImmediate startFlexible hours$122k - $253k
...systems integration and intelligence mission support services to meet our customers’ most... .... Nightwing is seeking an experienced Senior Technical Support Engineer , who will... ...as a primary escalation point for Tier 2 and Tier 3 support, resolving complex incidents across...SeniorContract work- ...&S has an exciting opportunity as an Associate Environmental Specialist, Environmental Specialist 2, or Environmental Specialist 3 at our Cove Point location in Lusby, MD. Responsibilities Provides support to operations for multi‑media environmental compliance programs...SeniorWork experience placementWork at officeLocal area
- ...a Project Manager/Project Management Specialist, Senior in support of our government customer. The Project... ...High School Diploma or GED plus two (2) years of additional work experience.... ...clearance. Candidates with a current DoD Tier 3/NACLC or equivalent background...SeniorContract workWork experience placementRemote work
- Omniscius Consulting is looking for a Tier II Help Desk / Systems Administrator based in Annapolis Junction, MD. In this role, you will provide advanced technical support to enterprise users and ensure operational excellence through thorough problem-solving and mentoring...SeniorFull time
- Ctrl+ is seeking a System Administrator (SA) 3 to own mission-critical IT systems in Columbia... ..., maintain, and enhance IT infrastructure, supporting client/server/storage/network and mobile devices. The role emphasizes Tier 3 troubleshooting and change control, with hands...Senior
- An IT consulting firm is seeking a Mid-Senior level professional for Tier 2 support in Glen Burnie, MD. This role requires excellent communication skills and... ...resolving incidents, and escalating complex problems to Tier 3. Ideal candidates will have experience in software...SeniorFull timeRemote work
- Ryder System, Inc. seeks a Maintenance Technical Support Coordinator IV to own Tier 2 emergency roadside cases from start to finish, deciding whether to dispatch internal technicians or third-party providers. The role resolves mechanical and electrical issues on Ryder fleet...SeniorRemote job
- ...dedicated to providing our employees with a supportive work environment that promotes growth and... ...Ventures is currently recruiting a Senior Executive Cyber Support Analyst to join our... ...years experience in DOD/military operations 3+ years experience in offensive cyber...Senior
$57k - $81.6k
...and internal Cardinal Health teams to ensure flawless service Support customer expectations and requirements through proactive account... ...degree in related field, or equivalent work experience, preferred ~2-4 years of professional experience; direct customer-facing...SeniorFull timeTemporary workWork experience placementLocal areaImmediate startFlexible hoursCardinal Health
Annapolis, MD2 days ago$90k - $120k
Position Summary Martek Global Services is seeking a Senior Facilities Management Specialist to support the Department of War (DoW) High Performance Computing... ...years of related experience; or Master's degree and 2 years of related experience; or Ph.D. in a related field...SeniorFull timeContract workFor contractorsLocal areaMonday to Friday$110k - $210k
Darkblade Systems is looking for a Senior Operations Support SME to join our team in Annapolis Junction, Maryland. In this role, you will troubleshoot system issues, assist users, and ensure operational efficiency within a mission-critical environment. Applicants should...Senior- T-Rex Solutions, LLC is seeking a fully cleared Senior Software Engineer 3 to join our Ft. Meade, MD team supporting critical national security infrastructure. You will contribute to malware analysis modernization and enrichment services with a team of engineers. The role...Senior
- AV is seeking a skilled System Administrator III to lead IT infrastructure management, ensuring high availability and security. The ideal candidate has extensive experience, particularly in large enterprises, and an active TS/SCI clearance. This role involves hands-on design...Senior
$150k - $180k
Amentum is seeking a System Administrator 2 based in Annapolis, Maryland. In this role, you will provide Tier 1 and Tier 2 support for various PKI tools, including troubleshooting user issues and testing new tool releases. The position requires strong understanding of...Senior$170k - $185k
Acclaim Technical Services is seeking a Protocol Analyst - Level 3 with TS/SCI clearance and polygraph in Annapolis Junction, MD. The... ...$170,000 and $185,000 with comprehensive benefits designed to support employees and their families, ATS is committed to equity in employment...Senior- ...security project in Annapolis Junction, MD. The role provides support for implementation, troubleshooting and maintenance of IT... ..., and related infrastructure. Responsibilities include Tier 1 help desk and Tier 2 escalation, escalation communications to agency management...Senior
- Arundel Lodge Behavioral Health is seeking a Rehabilitation Specialist for the Senior Program in Maryland. The role focuses on supporting individuals in recovery from mental illness, physical illness, and substance use challenges, providing transportation, coaching, and...Senior
- Independent Software is seeking a Database Engineer (DBE), Level 3, to design, implement, and manage complex database systems supporting critical missions in the United States at Maryland operations. You will work across the full system lifecycle from requirements through...Senior
$98.9k - $123.6k
...identify as veterans, and more than 2,000 are reservists.The... ...member will be on the job training supporting a work schedule equivalent to 4... ...Mechanical Engineer or Senior Principal Mechanical Engineer to... ...of experience or MS degree with 3 years of experience.· Proficiency...SeniorFull timeWork experience placementInternshipWork at officeRelocationShift work- Acclaim Technical Services seeks an Intelligence Management Specialist (Ops Mission Team Support) Senior with an active TS/SCI clearance w/ Poly for an upcoming contract around October 2026. You will support International Affairs Officers with multiple intelligence disciplines...SeniorContract work
- A local behavioral health center in Annapolis is seeking a Rehabilitation Specialist to support individuals on their recovery journeys from mental and physical illness. Responsibilities include assisting with daily living activities, money management, and providing transportation...SeniorPart timeLocal areaShift workWeekend work
$157.64k - $210.91k
...consider applying for a maximum of 3 roles within 12 months to... ...is hiring a Data & Integration Specialist (DIS) to join our Global Public... ...product features. Strategic Growth: Support from leaders committed to your... ...have expertise in no less than 2 of these capabilities, a great...- Semper Valens Solutions is seeking a Sr Field Service Representative / Maintainer to support radar fielding, training and field operations at Aberdeen Proving Ground, MD. A Secret clearance is required for this on‑site role, contingent on contract award. Responsibilities...SeniorContract work
- ...Rehabilitation Specialist As a Rehabilitation Specialist, in our Senior Program you will play a crucial role in fostering a positive culture and quality of... ...Arundel Lodge. Your primary responsibility will be to support individuals in their recovery journeys from mental...SeniorPart timeWeekend work
- General Dynamics Information Technology is seeking an experienced Enterprise Monitoring Systems Administrator to support mission-critical operations across global networks. You will administer, optimize, and secure monitoring platforms while coordinating with engineering...Senior
$77.5k - $131.5k
Job Description: The Senior Trademark Specialist is responsible for providing technical and administrative support to the team, attorneys, paralegals, and clients in all aspects of trademark and IP practice management. A hybrid work schedule is available for this position...SeniorWork experience placementWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Helpdesk Specialist — Tier 2/3 Support. Be the first to apply!
Related searches
- senior network engineer remote Annapolis, MD
- senior app developer Annapolis, MD
- senior manager legal Annapolis, MD
- sr project manager Annapolis, MD
- senior account executive Annapolis, MD
- senior staff systems engineer Annapolis, MD
- senior commercial counsel Annapolis, MD
- senior data manager Annapolis, MD
- senior manager tax Annapolis, MD
- senior construction accountant Annapolis, MD