Senior Helpdesk Specialist — Tier 2/3 Support
Nakupuna Companies
Nakupuna Companies is seeking a Helpdesk Support Specialist III to provide advanced technical support and resolve complex IT issues. This role serves as Tier 2/3 support and handles escalated tickets from Tier 1 within a structured incident process. The ideal candidate will have a Bachelor’s degree in IT or related field, 5+ years of technical support experience, 2+ years in Tier 2/3, and relevant certifications such as Security+ CE. A TS/SCI with CI Poly clearance and U.S. #J-18808-Ljbffr Nakupuna Companies
$160k - $200k
Saic is seeking a Senior Technical Support Analyst to provide technical support for the U.S. Army. This role entails advanced troubleshooting, system support, and requires a Bachelor's degree in IT or Computer Science along with extensive experience. The position is on...Senior- Nightwing is seeking an experienced Senior Technical Support Engineer to support high-visibility, mission-critical systems from Annapolis Junction... ...CI Poly clearance is required. Responsibilities include Tier 2/3 escalation, root cause analysis, mentoring, and driving service...Senior
- ...(Hybrid) Position Title: Desktop Support Technician, Senior Clearance: Public Trust Onsite: 4... ...Document service requests and enter helpdesk database for tracking. Diagnoses hardware... ...or related field A minimum of 3-5 years' experience 2.5 or more years of experience with...SeniorWork experience placement
$130k - $170k
...Senior Commissioning Specialist CMTA, a Legence company, is hiring a Senior Commissioning Specialist who... ...such as LEED, ASHRAE Level 1, 2, 3 Audits, and WELL. Certifications in... ...and on-task with project schedule Support in obtaining sustainability certifications...SeniorFor contractorsWork at office- Synergy ECP is looking for an IT Field Support Specialist to provide Tier 2 and Tier 3 support to our end-user community. The role involves conducting site surveys, configuring computers, and training personnel on hardware usage. Candidates must have at least five years...SeniorRemote job
- Unisity, LLC in the United States seeks a Level 3 System Administrator to support the implementation, troubleshooting and maintenance of IT systems... .... You will manage day-to-day operations and provide Tier 1 and Tier 2 support as part of a collaborative team. A TS/SCI...Senior
$105k - $120k
Senior Specialist, Quality Systems About Site Our FDA-licensed, state-of-the-art CGMP manufacturing... ...labs, and a warehouse. The Harmans/BWI-2 facility, at approximately 145,000 sq.... ...storage warehousing. Both facilities support Phase 3 through commercial manufacturing of...SeniorLocal areaMonday to FridayShift work$122k - $253k
...systems integration and intelligence mission support services to meet our customers’ most... ...Nightwing is seeking an experienced Senior Technical Support Engineer , who will... ...as a primary escalation point for Tier 2 and Tier 3 support, resolving complex incidents across...SeniorContract work- ...a Project Manager/Project Management Specialist, Senior in support of our government customer. The Project... ...High School Diploma or GED plus two (2) years of additional work experience.... ...clearance. Candidates with a current DoD Tier 3/NACLC or equivalent background...SeniorContract workWork experience placementRemote work
- ...&S has an exciting opportunity as an Associate Environmental Specialist, Environmental Specialist 2, or Environmental Specialist 3 at our Cove Point location in Lusby, MD. Responsibilities Provides support to operations for multi‑media environmental compliance programs...SeniorWork experience placementWork at officeLocal area
- Ctrl+ is seeking a System Administrator (SA) 3 to own mission-critical IT systems in Columbia... ..., maintain, and enhance IT infrastructure, supporting client/server/storage/network and mobile devices. The role emphasizes Tier 3 troubleshooting and change control, with hands...Senior
- Omniscius Consulting is looking for a Tier II Help Desk / Systems Administrator based in Annapolis Junction, MD. In this role, you will provide advanced technical support to enterprise users and ensure operational excellence through thorough problem-solving and mentoring...SeniorFull time
- An IT consulting firm is seeking a Mid-Senior level professional for Tier 2 support in Glen Burnie, MD. This role requires excellent communication skills and... ...resolving incidents, and escalating complex problems to Tier 3. Ideal candidates will have experience in software...SeniorFull timeRemote work
$80.9k - $92.3k
...Senior Administrative Assistant (Administrative Support Assistant III) Capital One is seeking an exceptionally bright, self... ...equivalent certification At least 2 years of Administrative experience... ...fast-paced environment At least 3+ years of calendar management...SeniorFull timePart timeWork at officeLocal areaImmediate start$90k - $110k
Position Summary Martek Global Services is seeking a Senior Facilities Management Specialist to support the Department of War (DoW) High Performance Computing... ...years of related experience; or Master's degree and 2 years of related experience; or Ph.D. in a related field...SeniorFull timeContract workFor contractorsLocal areaMonday to Friday- ...or 6 years with MS/MA or 3 years with PhD Working... ...including work within the last 2 years Master's degreein... ...5 additional years of senior-level experience (17... ...Management Specialist (IMS)to provideOperations... ...intelligence and administrative support to International Affairs...Senior
- ...or 6 years with MS/MA or 3 years with PhD Working... ...executive administrative support, tasker management, and... ...priorities in a fast-paced, senior leadership environment... ...work within the last 2 years Master\'s degreein... ...Intelligence Management Specialist specializing in Executive...SeniorWork at office
- ...Group, Inc., is seeking a Senior System Administrator to... ...not limited to: Provide support for implementation,... ...maintenance of IT systems Provide Tier 1 (Help Desk) problem... ...1 (Help Desk) and Tier 2 (Escalation) problem... ...on their referral Up to 3 paid Code Red days due...SeniorTemporary workImmediate start
$110k - $210k
Darkblade Systems is looking for a Senior Operations Support SME to join our team in Annapolis Junction, Maryland. In this role, you will troubleshoot system issues, assist users, and ensure operational efficiency within a mission-critical environment. Applicants should...Senior- T-Rex Solutions, LLC is seeking a fully cleared Senior Software Engineer 3 to join our Ft. Meade, MD team supporting critical national security infrastructure. You will contribute to malware analysis modernization and enrichment services with a team of engineers. The role...Senior
- A non-profit organization in Annapolis seeks a Rehabilitation Specialist to support individuals in their recovery from mental health and substance use challenges. The role includes assisting with daily living activities, providing transportation, and offering compassionate...SeniorShift workWeekend work
- AV is seeking a skilled System Administrator III to lead IT infrastructure management, ensuring high availability and security. The ideal candidate has extensive experience, particularly in large enterprises, and an active TS/SCI clearance. This role involves hands-on design...Senior
- Calvert Systems Engineering seeks a Network Engineer Level 3 to support mission operations in IC/DoD environments. This role requires TS/SCI with Full Scope Polygraph and deep expertise in network architecture, engineering, troubleshooting, and secure infrastructure design...Senior
$150k - $180k
Amentum is seeking a System Administrator 2 based in Annapolis, Maryland. In this role, you will provide Tier 1 and Tier 2 support for various PKI tools, including troubleshooting user issues and testing new tool releases. The position requires strong understanding of...Senior$98.9k - $123.6k
...identify as veterans, and more than 2,000 are reservists.The... ...member will be on the job training supporting a work schedule equivalent to 4... ...Mechanical Engineer or Senior Principal Mechanical Engineer to... ...of experience or MS degree with 3 years of experience.· Proficiency...SeniorFull timeWork experience placementInternshipWork at officeRelocationShift work- Peraton is seeking a senior HUMINT Targeting Specialist to support USCYBERCOM J2X at Fort Meade, MD. The role requires deep targeting experience and adherence to IC analytic standards, working in a sensitive, mission-critical environment. You will conduct HUMINT targeting...Senior
- Prodigy One, LLC is seeking a System Administrator to support IT systems for state and federal customers in Annapolis Junction, MD. The role includes Tier 1 help desk, Tier 2 escalation, and ongoing maintenance of UNIX and Windows environments. The candidate must have active...Senior
- Acclaim Technical Services seeks an Intelligence Management Specialist (Ops Mission Team Support) Senior with an active TS/SCI clearance w/ Poly for an upcoming contract around October 2026. You will support International Affairs Officers with multiple intelligence disciplines...SeniorContract work
- A technology services provider in Maryland seeks a Senior Desktop Support Technician to deliver technical support to end users and resolve various... ...related to hardware and software. The role requires at least 3-5 years of experience, with emphasis on Windows and MacOS,...Senior
$136k - $230k
...world. About the Role The PACE Clinical Specialist will work closely with our medical directors... ...enablement teams. This role will help support the content creation and development of training... ...will involve performing at least two (2) hours of work on average each week...SeniorWork at officeLocal areaFlexible hours
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