Senior Helpdesk Specialist — Tier 2/3 Support

Nakupuna Companies is seeking a Helpdesk Support Specialist III to provide advanced technical support and resolve complex IT issues. This role serves as Tier 2/3 support and handles escalated tickets from Tier 1 within a structured incident process. The ideal candidate will have a Bachelor’s degree in IT or related field, 5+ years of technical support experience, 2+ years in Tier 2/3, and relevant certifications such as Security+ CE. A TS/SCI with CI Poly clearance and U.S. #J-18808-Ljbffr Nakupuna Companies