Floor Manager / Front Desk Coordinator

Neo Nails & Day Spa is hiring a Floor Manager / Front Desk Coordinator for its Brickell, Miami salon. This is a full-time, 40 hours per week spa front desk and floor role. About the Position This role sits at the center of a busy luxury nail spa in Brickell. You are the first person a guest sees and the person who keeps the floor on time: phones, the book, check-in, checkout, and the flow between chairs and treatment rooms. It suits someone with customer-service or hospitality experience who can lead without drama, speak clearly, and handle a full lobby. Responsibilities Answer incoming phone calls and schedule appointments Greet clients and manage the check-in / check-out process Operate the cash register and handle transactions Coordinate technician schedules and support the staff on the floor Maintain order, cleanliness, and smooth client flow Assist with social media and manage online scheduling systems Use Microsoft Office and booking platforms as needed Qualifications Professional fluency in English required; Spanish is a strong advantage. Excellent interpersonal and communication skills Prior experience in customer service, front desk, or hospitality Strong understanding of both client experience and staff needs Highly organized, professional, and able to multitask in a fast-paced environment Location Neo Nails & Day Spa, 426 SW 8th St, Miami, FL 33130. Hours: Monday-Saturday 10am-8:30pm, Sunday 11am-7pm. Complimentary parking during service. Compensation $18 per hour, based on experience and skill level Full-time, 40 hours per week Bi-weekly pay (every two weeks) Potential performance-based bonuses #J-18808-Ljbffr Neo Nails