Senior Product Manager

Role Description

The senior product manager provides direction to product development and the overall process of the product and services function. Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers.

• Manages the process from product development to product launch, ensuring execution is in line with project plan for small or moderately complex new product initiatives or existing product initiatives.
• Has responsibility for managing a product's PNL to ensure profitability for product initiatives.
• Owns, manages, and communicates a product roadmap, including collaborating with industry analysts for competitive analysis.
• Manages the details of product backlog and ensures continual enhancements to existing products.
• Develops the "go to market packaging" for existing products or smaller product initiatives.
• Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition.
• Defines pricing strategies for new and existing products considering competitive pricing models and market acceptance rates.
• Develops business cases requiring minimal analytical skills for new product functionality.
• Collaborates with company business leaders and teams to define product goals, objectives, market positioning, and pricing strategies.
• Follows a structured process for collecting and analyzing market research.
• Participates in product concept and requirements workshops with clients and internal development teams.
• Supports collaboration with product delivery and technology architecture to validate detailed design.
• Completes required documentation and provides design direction, testing support, and general assistance during product development.

Qualifications

• Relevant Experience or Degree in Business or Computer Science; Combination of relevant training and/or experience in lieu of degree.
• Minimum of six years relevant experience.
• Experience in similar business product services and/or external customer/market experience.

Requirements

• Experience in a software development environment or in a professional services role is a bonus.
• Direct experience with software development, testing and/or business analysis.
• Experience with Agile software products and delivery methodology.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Paid time off.
• Retirement programs.
• Charitable gift matching.
• More details available at Global Payments Benefits.